Hospitality Manager

BUFFALO WILD WINGS, INC.; Buffalo (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Monthly and quarterly bonuses

Comprehensive benefits program

Career progression and development

Job summary

BUFFALO WILD WINGS, INC. is looking for a Sports Bar Hospitality Manager in Buffalo, NY. This role involves overseeing the hospitality and delivery teams, ensuring smooth day-to-day operations while providing an excellent experience for sports fans. Candidates should have strong knowledge of labor laws and food safety, and a passion for team development. A high school diploma is required, and management experience is preferred. The position offers comprehensive benefits and bonus eligibility, ensuring a rewarding workplace.

Qualifications

• General knowledge of labor laws, health codes, and safe food handling.
• High school graduate or equivalent with necessary certifications.
• 2 years of previous management experience is a plus.

Responsibilities

• Oversee the Hospitality/Take-Out/Delivery and Server Team.
• Ensure smooth operations and ultimate experience for sports fans.
• Lead in-house marketing initiatives and execute the rewards program.

Skills

Knowledge of labor laws

Safe food handling

Responsible alcohol service

Passion for training and developing team

Education

High school diploma or equivalent

Bachelor's degree

Job description

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.

GAME DAY

Our Sports Bar Hospitality Managers are on the front line, operating our sports bars on a day to day basis. As a Sports Bar Hospitality Manager, you'll be responsible for overseeing the Hospitality/Take-Out/Delivery and Server Team Member execution and overall performance (and Servers in some cases). It will be up to you to make sure that operations are running smoothly while providing the ultimate experience for our sports fans. You’ll even have the opportunity to lead the sports bar’s in-house marketing initiatives and execute our rewards program.

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE

• You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
• You have the education and experience. You’re a high school graduate or similar and possess proper food handlers and alcohol dispensing certifications (if required by law). Extra points if you bring a bachelor's degree and/or have 2 years of previous management experience.
• You're Team focused. You have a passion for training and developing your Team.

BRAG FACTOR

You’ll be working for the hottest brand around and have tons of fun doing it. As a Sports Bar Hospitality Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we've got it covered. Did we mention that you'll never miss a sporting event ever again?