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Company Description
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Job Description
Company Description
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description
Reports To: Food & Beverage Director
Supervises: 20 to 40 Front of House Teammates
General Purpose: The Restaurant Manager manages the restaurant's daily operations, including the selection, development, and performance management of FOH teammates. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their dining experience.
Specific Responsibilities
- Ensures the highest and most efficient level of service the guest expects.
- Ensures the restaurant is staffed sufficiently for each meal period.
- Works to keep staff morale high.
- Rolls up sleeves and willing to 'get dirty' to keep standards high, or to cut staff where possible and save the restaurant money.
- Train, train, and train staff some more. Give verbal and written quizzes often.
- Ensures all employees are following service standards.
- Identifies ways to operate more efficiently, cut costs, and drive revenue.
- Ensure cleanliness (of staff, restaurant).
- Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.
- Constantly seeks improvement in self, staff, and the company.
- Cultivates a following of regulars.
- Reports to work on time and ready to work scheduled shifts.
- Maintains a positive, friendly attitude with staff & guests.
- Maintains a clean, orderly appearance in the restaurant service area.
- Ensures proper uniforms/dress for all staff.
- Assists/executes all tasks as assigned by the General Manager.
- Screens all potential staff members before an interview with F&B Director.
- Leads training program for all new hires.
- Implements training policies and schedules for new hires.
- Keeps all training documents up to date and accessible.
- Communicate the status of re-training needs for new hires and other teammates to the rest of the FOH team.
- Implements and administers employee reward program (contests & gift cards).
- Interview potential employees/hiring.
- Maintains and enforces steps of service protocols and standards of service.
- Completes new hire paperwork to be given to HR.
- Completes and submits Personnel Action Forms for all teammate gains/losses/status changes
- Reviews and approves time clock activity
- Attends daily and weekly meetings as required.
Qualifications
- Competent with Windows-based computers and Microsoft Office and familiar with industry-standard software.
- Demonstrates enthusiasm for all things 21c.
- Must pass a background check.
Education /Formal Training
Experience
- Two to four years in a high volume, high-quality restaurant operation.
- Minimum of one year of management/supervisory experience.
- Previous job in a restaurant line position.
- Strong F&B knowledge acquired through a combination of education, work, and pure curiosity
Travel Requirements
Additional Information
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
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- Are you legally authorized to work in the United States? Please note that this position may not provide sponsorship. *
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- Are you a former teammate of 21c? *
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- Why do you want to work with 21c? *
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- What skills do you possess that can contribute to your success in this job? *
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- Are any of these skills a result of military service? If so, please describe.
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- Who is someone you admire?
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- Do you have any friends or relatives that work for 21c? *
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- If yes, what is their name/relationship to you?
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- Do you have a reliable means of getting to work? *
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- What is your desired status? *
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- Date Available to Start *
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- Our business runs 24/7/365, but we know people can't. Please tell us any schedule restrictions or preferences you may have. *
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- Based on the essential functions of the position for which you applied, are you able to perform these functions with or without reasonable accommodation? *
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- Are you over eighteen (18) years of age? *
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- Please acknowledge the following statement: Upon offer of employment, this position is subject to a background check. Under some circumstances, the disclosure of criminal convictions on the background report may disqualify a candidate from employment with the company.*
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- Resume *. We accept .pdf, .doc, and .docx formats.
The file must be of type doc, pdf, docx and not exceed 2MB.
- these questions are a must
By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *
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Thank you for applying!
Good luck!
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Management and ManufacturingIndustries
Hospitality
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