Restaurant Manager

21c Museum Hotels; Louisville (KY); On-site; USD 43,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a talented Restaurant Manager to oversee daily operations at their restaurant. The role includes managing staff, ensuring excellent service standards, and optimizing operations for maximum profitability. The ideal candidate will have a strong operational background, effective training strategies, and a passion for guest satisfaction.

Qualifications

• Experience in restaurant management with a focus on front of house operations.
• Proven ability to manage and motivate a team effectively.
• Understanding of efficient service standards and guest satisfaction.

Responsibilities

• Manage daily restaurant operations including staffing and service quality.
• Train and develop front of house staff, maintaining high standards.
• Ensure inventory management and cost optimization.

Skills

Service Efficiency

Staff Management

Cost Management

Training Development

Client Satisfaction

Job description

1 week ago Be among the first 25 applicants

Job Description

Reports To: Food & Beverage Director

Supervises: 20 to 40 Front of House Teammates

General Purpose: The Restaurant Manager manages the restaurant's daily operations, including the selection, development, and performance management of FOH teammates. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their dining experience.

Specific Responsibilities

Ensures the highest and most efficient level of service the guest expects.

Ensures the restaurant is staffed sufficiently for each meal period.

Works to keep staff morale high.

Rolls up sleeves and willing to 'get dirty' to keep standards high, or to cut staff where possible and save the restaurant money.

Train, train, and train staff some more. Give verbal and written quizzes often.

Ensures all employees are following service standards.

Identifies ways to operate more efficiently, cut costs, and drive revenue.

Ensure cleanliness (of staff, restaurant).

Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.

Constantly seeks improvement in self, staff, and the company.

Cultivates a following of regulars.

Reports to work on time and ready to work scheduled shifts.

Maintains a positive, friendly attitude with staff & guests.

Maintains a clean, orderly appearance in the restaurant service area.

Ensures proper uniforms/dress for all staff.

Assists/executes all tasks as assigned by the General Manager.

Screens all potential staff members before an interview with F&B Director.

Leads training program for all new hires.

Implements training policies and schedules for new hires.

Keeps all training documents up to date and accessible.

Communicate the status of re-training needs for new hires and other teammates to the rest of the FOH team.

Implements and administers employee reward program (contests & gift cards).

Interview potential employees/hiring.

Maintains and enforces steps of service protocols and standards of service.

Completes new hire paperwork to be given to HR.

Completes and submits Personnel Action Forms for all teammate gains/losses/status changes

Reviews and approves time clock activity

Attends daily and weekly meetings as required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Business Consulting and Services and Hospitality

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