Restaurant Manager

Hulsing Enterprises; Lawrence (KS); On-site; USD 43,000 - 45,000; Full time

Job summary

Hulsing Enterprises seeks a Restaurant Manager for DoubleTree by Hilton Lawrence in Lawrence, KS. The role oversees daily restaurant operations, ensuring top-notch service and guest satisfaction while managing staff performance and costs.

Ideal candidates have proven restaurant management experience, strong leadership, and deep knowledge of F&B. BS in Business Administration preferred; hospitality background is a plus. Position offers full-time hours and a competitive salary with tips.

Qualifications

• Proven work experience as a Restaurant Manager or similar role.
• Strong leadership and people skills with a focus on customer service.
• Extensive F&B knowledge and ability to inform staff about ingredients and dishes.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently to customer complaints and maintain product quality.

Skills

Leadership

Customer Service

F&B knowledge

Financial management

Education

BS in Business Administration

Tools

Hospitality Management Systems

Job description

Job DetailsJob Location: DoubleTree By Hilton Lawrence - Lawrence, KS 66044Position Type: Full TimeEducation Level: High SchoolSalary Range: $43,000.00 - $45,000.00 SalaryTravel Percentage: NoneJob Shift: AnyJob Category: Restaurant - Food Service

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Assist with all Food and Beverage operations (Banquet Functions)

Qualifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like Hospitality Management Systems and Eatstreet
• Strong leadership, motivational and people skills
• Acute financial management skills
• BS degree in Business Administration; hospitality management or culinary schooling is a plus

Wage Range: $43,000 - $45,000/year plus tips