Restaurant Manager

Cooper's Hawk Winery; Gurnee (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee a high-volume, full-service restaurant. In this role, you will lead a team, ensuring exceptional guest service and operational excellence. You will collaborate closely with the General Manager to achieve restaurant goals and foster a vibrant Wine Club Community through guest engagement. This is a fantastic opportunity for a results-driven leader who thrives in a fast-paced environment and is passionate about delivering outstanding culinary experiences. Join a company that values community and offers extensive benefits to its team members.

Benefits

Monthly Dining Allowance

50% Dining and Carryout Discount

40% Retail Wine Discount

20% Retail and Private Events Discount

Monthly Complimentary Wine Tasting for Two

Medical, Dental, Vision Insurance

Company Matching 401(k)

Paid Time Off

Employee Assistance Program

Career Development Opportunities

Qualifications

• 1-2 years of supervisory experience in a full-service restaurant required.
• Excellent communication skills and financial acumen are essential.

Responsibilities

• Oversee restaurant operations and manage team performance.
• Build and maintain the Wine Club Community through guest education.

Skills

Verbal Communication

Written Communication

Financial Acumen

Results-Driven Leadership

Education

High School Diploma

ServSafe Certification

Tools

POS System

Microsoft Office Suite

Inventory/Ordering Software

Job description

RM Compensation range is $55,000-$65,000/year + 10% bonus potential.

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.

As a Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible for executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant. You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests and inviting them to join.

What You’ll Get

• Incredible Discounts:
• Monthly Dining Allowance
• 50% Dining and Carryout
• 40% Retail Wine
• 20% Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Savings Accounts- Health and Dependent Care
• Health Savings Account
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling.
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Milestones Recognition Program
• Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities

What You'll Do

• Oversee 1-2 departments including food runners, host, porters and/or bar
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful and cohesive work environment
• Manage people by:
• Participating in hourly Team Member hiring
• Training and verifying team members adhere to Cooper’s Hawk Winery & Restaurants standards
• Maintaining and updating weekly schedules
• Lead Community and/or department meetings and coach Team Members
• Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments
• Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain a safe, secure and healthy work environment and food safety
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
• Other duties as assigned

What You’ll Need

• 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
• Minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper’s Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper’s Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world’s largest wine club membership, we are paving the way to democratizing the good life!