Restaurant Manager

Socket.dev; Exeter (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay + monthly bonus (unlim

401(k) program

Paid Time Off & Sick Pay

100% Medical & Dental (single plans)

AFLAC (Accident, Short-Term Disability

Free employee meals

Tuition assistance through SNHU online

Job summary

The Salema Group Dunkin’ on the New Hampshire seacoast is seeking a guest-focused leader to own the guest experience and develop a high-performing team.

You will set a guest-first culture, coach staff, and lead by example on the floor while ensuring brand standards, safety, and cleanliness across daily operations.

Qualifications

• 1+ year of food service management experience required.
• High school diploma or equivalent.
• ServSafe certification preferred.

Responsibilities

• Lead the Guest Experience with a guest-first culture emphasizing speed, accuracy, and friendliness.
• Develop & coach team members, build leadership pipeline, set clear expectations, and lead by example on the floor.
• Drive operations by enforcing brand, safety, and cleanliness standards; manage scheduling, payroll, inventory, and compliance.
• Own the business by controlling labor, food costs, and operating expenses; analyze sales trends and drive growth; monitor KPIs to meet targets.

Skills

Leadership

Communication

Organizational skills

Customer satisfaction

Team development

ServSafe certification

Education

High school diploma or equivalent

Job description

Who We Are

At The Salema Group Dunkin’, we don’t just serve guests — we create experiences that keep them coming back. We’re looking for a guest-focused, people-first leader who can deliver exceptional service while building, training, and developing a high-performing team.

This role is ideal for someone who thrives in a fast-paced environment, leads from the front, and takes pride in owning the guest experience while developing future leaders.

What You’ll Do

Lead the Guest Experience

• Set and maintain a guest-first culture focused on speed, accuracy, and friendliness
• Ensure every guest interaction reflects our standards and brand expectations
• Resolve guest concerns quickly and professionally

Develop & Lead Your Team

• Train, coach, and develop team members to reach their full potential
• Build a strong leadership pipeline within your store
• Provide clear expectations, feedback, and accountability
• Lead by example with a strong presence on the floor

Drive Operations & Performance

• Ensure execution of all brand, safety, and cleanliness standards
• Manage daily operations to maintain an efficient, organized environment
• Oversee scheduling, payroll, inventory, and compliance

Own the Business

• Manage and control labor, food cost, and operating expenses
• Analyze sales trends and implement strategies to drive growth
• Monitor KPIs and adjust operations to meet or exceed targets

What We Offer

• Competitive pay + monthly bonus (unlimited earning potential)
• 401(k) program
• Paid Time Off & Sick Pay
• 100% Medical & Dental (single plans) + contribution to family plans
• AFLAC (Accident, Short-Term Disability, Life Insurance)
• Free employee meals
• Tuition assistance through SNHU online programs

Schedule Expectations

• 40–50 hours per week
• 5–6 days per week
• Weekends and holidays as needed

What We’re Looking For

• 1+ year of food service management experience required
• Strong leadership, communication, and organizational skills
• Passion for customer satisfaction and team development
• Ability to thrive in a fast-paced, high-volume environment
• High school diploma or equivalent
• Reliable transportation and flexible availability
• ServSafe certification preferred
• Ability to stand for extended periods and lift up to 50 lbs

About Us:

The Salema Group is a local family business that owns and operates 28 Dunkin’ locations on the seacoast of New Hampshire and Maine and has been in the Dunkin’ business since 1979. At our stores, team members are the fuel that helps our communities run!

Please note that this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their employees and set their own wage and benefit programs that can vary among franchisees.