Restaurant Manager

Larkin s; Cleveland Forest (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Performance-based bonus

Health insurance options

Phone stipend

Paid Time Off

Sick time

Short-term disability

Life insurance

Advancement opportunities

Job summary

The Restaurant Service Manager will lead daily operations at Larkin’s Restaurants, running shifts and protecting a high-quality guest experience through the service team. The role focuses on maintaining standards, developing the team, and ensuring alignment between front-of-house and back-of-house operations.

The position requires strong leadership, clear communication, and the ability to manage people and performance in real time, delivering hospitality with professionalism on the floor.

Qualifications

• Minimum 2+ years of management experience in a full-service restaurant.
• Strong leadership presence with the ability to manage a shift in real time.
• Excellent communication and interpersonal skills.
• Ability to stay organized and composed in a fast-paced environment.
• Proven ability to coach and develop team members.
• Strong problem-solving and decision-making skills.
• Commitment to hospitality, service standards, and team culture.

Responsibilities

• Run opening and closing shifts, taking full ownership of the operation during service.
• Train, coach, and evaluate servers and support staff.
• Manage inventory, costing, and vendor relationships.
• Ensure responsible alcohol service compliance.
• Lead and manage front-of-house team performance and guest experience.
• Maintain visibility on the floor and actively manage the flow of service.
• Coach, train, and develop team members to meet performance standards.
• Address guest concerns promptly and professionally.
• Partner with kitchen leadership to ensure seamless execution between FOH and BOH.
• Enforce company policies, procedures, and service standards.
• Support staffing, scheduling, and labor management.
• Maintain a clean, organized, and professional environment.
• Lead by example in hospitality, communication, and accountability.

Skills

Leadership presence

Communication skills

Organization

Coaching & development

Problem solving

Hospitality standards

Team culture

Tools

Proliant

Job description

The Restaurant Service Manager is responsible for leading daily operations, running shifts, and ensuring a consistent, high-quality guest experience with a focus on the service team. This role exists to maintain control of the restaurant during service while developing the team, upholding standards, and ensuring alignment between front-of-house and back-of-house operations.

The Restaurant Service Manager sets the tone for hospitality, professionalism, and execution. This role requires strong leadership presence, clear communication, and the ability to manage both people and performance in real time.

WHAT SUCCESS LOOKS LIKE

• Shifts are organized, controlled, and executed at a high level
• Guests receive consistent, attentive, and professional service
• The team is supported, coached, and held accountable
• FOH and BOH operate as a unified team
• Issues are resolved quickly and professionally
• Standards are maintained without constant oversight
• The restaurant environment is positive, professional, and efficient

KEY RESPONSIBILITIES

• Run opening and closing shifts, taking full ownership of the operation during service
• Train, coach, and evaluate servers and support staff
• Manage inventory, costing, and vendor relationships
• Ensure responsible alcohol service compliance
• Lead and manage front-of-house team performance and guest experience
• Maintain visibility on the floor and actively manage the flow of service
• Coach, train, and develop team members to meet performance standards
• Address guest concerns promptly and professionally
• Partner with kitchen leadership to ensure seamless execution between FOH and BOH
• Enforce company policies, procedures, and service standards
• Support staffing, scheduling, and labor management
• Maintain a clean, organized, and professional environment
• Lead by example in hospitality, communication, and accountability

REQUIRED QUALIFICATIONS

• Minimum 2+ years of management experience in a full-service restaurant
• Strong leadership presence with the ability to manage a shift in real time
• Excellent communication and interpersonal skills
• Ability to stay organized and composed in a fast-paced environment
• Proven ability to coach and develop team members
• Strong problem-solving and decision-making skills
• Commitment to hospitality, service standards, and team culture

CERTIFICATIONS (REQUIRED)

Both certifications are required for this role and must be obtained within 30 days of employment if not already current.

SCHEDULE AND PHYSICAL REQUIREMENTS

• Minimum 50-hour workweek
• Full availability including nights, weekends, and holidays
• Ability to stand and move for extended periods
• Ability to lift and carry up to 50 lbs
• Ability to work in a fast-paced, high-energy environment

HIRING & COMPLIANCE REQUIREMENTS

• Completion of required hiring assessments prior to application review
• Background screening required for this role, consistent with applicable law
• Certification uploads required in Proliant
• Employment is at-will
• Employment eligibility verification required (I-9 documentation)

BENEFITS

Eligible employees may have access to company benefits, subject to plan terms and eligibility requirements, including:

• Competitive salary based on experience
• Performance-based bonus opportunity tied to restaurant profitability
• Health insurance options
• Prisma Health Direct Primary Care (provided at no cost)
• Phone stipend
• Paid Time Off (PTO)
• Sick time
• Short-term disability insurance
• Life insurance
• Ongoing leadership development and training
• Advancement opportunities within Larkin’s Restaurants

LEGAL & EQUAL OPPORTUNITY

Larkin’s Restaurants is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Reasonable accommodations will be provided for qualified individuals with disabilities and for sincerely held religious beliefs, consistent with applicable law.

FINAL NOTE

This role is for a leader who can take control of a shift, support their team, and deliver a consistent guest experience every day. We are looking for a professional who leads from the floor, communicates clearly, and thrives in a fast-paced environment.