Restaurant Manager

On The Border; Charlotte (NC); On-site; USD 55,000 - 65,000; Full time

Job summary

On The Border is seeking a Restaurant Manager to oversee all aspects of operations including guest relations and staff management. The ideal candidate will possess a minimum of 2+ years in restaurant management, leadership skills, and a commitment to quality service. This role offers highly competitive earning opportunities and a supportive work environment, emphasizing team growth and guest satisfaction.

Benefits

Health Benefits

Life Insurance/ Accident & Dismemberment Coverage

Long Term Disability

401k – 100% match of first 3%, 50% match 4-5% of contribution

Paid Maternity & Paternity leave

Monthly Bonus plans

2 weeks paid vacation

Team Member dining program

Referral Bonuses

Growth opportunities

Qualifications

• Minimum 2+ years of restaurant management experience, preferably in full-service dining.
• High-energy, fun-loving personality with strong leadership skills.
• Excellent communication skills in English, both written and verbal.

Responsibilities

• Monitor restaurant operations to ensure quality and guest satisfaction.
• Lead, coach, and develop the team to provide exceptional service.
• Communicate effectively with team members and address various needs.

Skills

Leadership

Communication

Guest Service

Team Development

Job description

Salary Range: $55,000-$65,000

?Our RESTAURANT MANAGERS give it all they “GUAC”!

The On The Border Restaurant Manager is responsible for all aspects of the restaurant’s operations, maintenance, appearance, guest relations, management team and staff at all times. The Manager is responsible for maintaining OTB’s standards for quality, service, safety, and sanitation. The Manager is the company’s Ambassador in the local community and is also responsible for supporting the General Manager and developing the restaurant staff.

What makes On The Border more than just Bueno? ¡But, MUY BUENO!

Highly competitive earning opportunities.

Health Benefits

Life Insurance/ Accident & Dismemberment Coverage

Long Term Disability

401k – 100% match of first 3%, 50% match 4-5% of contribution

100% paid Maternity & Paternity leave

Monthly Bonus plans

2 weeks paid vacation

Team Member dining program

Referral Bonuses

Growth opportunities at all levels

As a Manager your job includes:

•Monitoring restaurant operations and conditions to ensure quality of food and Guest service

•Understand and ensure adherence to food safety and alcohol compliance standards

•Communicating with Team Members, Guests, vendors, and concept personnel to address various needs

•Leading and coaching your team to provide remarkable food, drinks, and hospitality

•Proactively identifying opportunities to enhance the team by interviewing and hiring exceptional talent for job openings.

•Serving as a role model and holding team members accountable to operational and quality standards

•Identify the root cause of issues, demonstrating self-reflection, and prioritize personal accountability while fostering vulnerability and transparency

•Foster open communication between Team Members and Management

•Influence Team Member behaviors by championing change and supporting brand initiatives

•Cultivating a positive work environment that promotes the retention and development of team members, ensuring their continued growth and commitment to the team

•Drive Guest engagement within the four walls of the restaurant while developing relationships within the community

•Must have reliable transportation

Are you Qualified for the Job?

·Must be at least 21+ years of age.

·Minimum of 2+ years of restaurant management (preferably in Full Service/Casual Dining) or retail management experience

·High-energy, fun-loving personality and leadership skills to inspire a team.

·And above all, the ability to create an unforgettable guest experience.

·Excellent communications skills with the ability to lead others and develop long-term relationships.

·Ability to represent OTB in a positive light in local trade area.

·Must have excellent communication skills in English via writing, telephone, e-mail and in- person.

Physical Requirements:

· Must have the ability/stamina to work a minimum of 50 hours a week.

·Ability to stand/walk for 9-10 hours per day.

·Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.

·Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.

·Must be able to tolerate higher levels of noise from music, customer and team member traffic.

·Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Must be able to visually inspect items.

·Ability to manage fast-paced, high-volume, customer-focused restaurants through organization and coordination of schedules, supervision, and counseling of team members, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service.

On The Border is an Equal Opportunity Employer.