Restaurant Manager

Norsan; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Restaurant Manager to lead operations in an upscale, fast-paced environment. This role focuses on building strong customer relationships, ensuring high satisfaction, and managing staff performance. You will oversee daily operations, control costs, and maintain safety and health standards, all while upholding the company's values. This is a fantastic opportunity for a leader who thrives in a dynamic setting and is eager to make a significant impact on customer experiences. Join a team where your contributions will be valued and rewarded.

Benefits

Signing Bonus

Biweekly Salary

Quarterly Performance Bonuses

Medical Insurance Options

Paid Time Off

Employee Meals

Discounts at Restaurant Concepts

Qualifications

• 3+ years in restaurant industry, with 2+ years in upscale restaurant management.
• Ability to mentor and coach employees effectively.

Responsibilities

• Oversee daily operations and ensure superior customer service.
• Manage inventory, costs, and prepare financial reports.
• Implement operational policies and maintain safety standards.

Skills

Communication Skills

Negotiation Skills

Decision-Making Skills

Strategic Skills

Mentoring Skills

Education

Bachelor’s Degree

Job description

Join to apply for the Restaurant Manager role at Norsan.

Location: La Capital

Position: Restaurant Manager

Job Description: We are seeking a passionate leader with a focus on guest service to manage our restaurant in an upscale, fast-paced environment. Responsibilities include overseeing daily operations, ensuring superior customer service, managing staff performance, controlling costs, maintaining safety and health standards, and implementing policies to ensure smooth future operations.

Key Responsibilities:

1. Build strong customer relationships with personalized service.
2. Coordinate restaurant operations both front and back of house.
3. Ensure high customer satisfaction and handle complaints effectively.
4. Supervise shifts and staff performance, providing feedback and coaching.
5. Manage inventory, costs, and prepare financial reports.
6. Maintain safety, health, and sanitation standards.
7. Implement operational policies and uphold company values.

Required Skills and Qualifications:

1. Bachelor’s Degree.
2. 3+ years in restaurant industry, with 2+ years in upscale restaurant management.
3. Strong communication, negotiation, decision-making, and strategic skills.
4. Ability to mentor and coach employees effectively.

Benefits:

1. Signing bonus (terms available upon request).
2. Biweekly salary with quarterly performance bonuses.
3. Medical insurance options at competitive rates.
4. Paid Time Off, training, and employee support services.
5. Employee meals and discounts at our restaurant concepts.

More about us: https://www.lacapitalmxclt.com/

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: General Business
• Industry: Executive Offices