Restaurant Manager

Workstream; Castleton (VT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

401k plan with matching

Bonus pay

Referral program

Employee discounts

Paid training

Job summary

Donuts of Rutland, a locally owned Dunkin' franchise in Castleton, VT, is seeking a Restaurant Manager to lead daily operations and drive guest satisfaction. You will oversee staff, scheduling, budgeting, and compliance while delivering top service in a fast-paced environment.

The role emphasizes leadership, teamwork, and initiative with opportunities to grow within the brand and franchise network, offering flexible scheduling and comprehensive benefits.

Qualifications

• Prior management experience.
• Strong customer service experience.
• Excellent verbal communication and teamwork.
• Proficient in problem-solving and initiative.
• Food safety knowledge.
• Computer literacy and numerical skills.

Responsibilities

• Oversee daily store operations with attention to detail and efficiency.
• Recruit, train, and appraise staff performance.
• Ensure outstanding customer service and handle complaints with care.
• Maintain financial records, budgets, and sales targets.
• Prepare promotional displays and liaise with management for improvements.
• Ensure compliance with safety and health regulations.

Skills

Leadership

Management experience

Customer service

Verbal communication

Teamwork

Problem solving

Initiative

Computer literacy

Numerical skills

Food safety knowledge

Job description

Restaurant Manager Opportunity with Donuts of Rutland, D.B.A Dunkin'!

Are you looking for a dynamic and fun work environment where your leadership skills can truly shine? Do you want to be part of a loving team that values enthusiasm and dedication? If yes, then this exciting Restaurant Manager role at Dunkin' is perfect for you!

Join our locally owned Dunkin' franchise, serving delicious baked goods and coffee to a loyal community across New York and Vermont. As a motivated Restaurant Manager, you will gain valuable skills in team leadership, financial management, and customer service while enjoying excellent benefits and a flexible schedule.

Key Responsibilities

• Oversee daily operations of the store with attention to detail and efficiency
• Manage resources including staff recruitment, training, and appraisal
• Ensure excellent customer service and handle complaints with care
• Maintain financial records, budgets, and sales targets to maximize profitability
• Prepare promotional displays and liaise with management for store improvements
• Ensure compliance with safety and health regulations

Qualifications & Skills

• Strong commercial awareness and organizational skills
• Prior management experience
• Strong customer service experience
• Excellent verbal communication and teamworking abilities
• Proficient in problem-solving and showing initiative
• Ability to set a good example and motivate staff
• Computer literacy and numerical skills
• Food safety knowledge
• Enthusiastic and executive leadership qualities

Benefits & Perks

• Flexible schedule to balance work and life
• Paid time off and comprehensive health, dental, vision, life, and disability insurance
• 401k plan with matching contributions
• Bonus pay and referral program
• Employee discounts and paid training

Location: DOR750 Castleton Dunkin 2194 Main St, Castleton, VT 05735, USA

In 1950, Bill Rosenberg opened the first Dunkin’ shop in Quincy, Massachusetts, and the first of many franchises was licensed in 1955. Since then, Dunkin’ has grown into the world’s leading baked goods and coffee chain, serving over 3 million customers daily. Dunkin' sells 52 varieties of donuts, dozens of coffee beverages, and an array of bagels, breakfast sandwiches, and other baked goods.

We are a locally owned and operated Dunkin' franchise across New York and Vermont. Our team members enjoy a fast-paced, customer-focused environment and the opportunity to serve our loyal community every day.

You are applying for employment with a franchisee of Dunkin’, not Dunkin’ Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your employer. Franchisees are independent business owners who establish their own wage and benefit programs.

Donuts of Rutland is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any other characteristic protected by law.

We are proud to maintain a safe, drug-free workplace.

Family owned and operated for more than 60 years, Donuts of Rutland operates more than 14 Dunkin Donuts franchise restaurants in Vermont and New York. We have more than 240 employees and we're growing.