Restaurant Maitre D'

Benchmark Hospitality at DU; North Carolina; On-site; USD 40,000 - 70,000; Full time

Job summary

Join a prestigious Five-Star hotel as a Restaurant Maître D' and lead the front of house operations in a vibrant dining environment. This role is perfect for a passionate hospitality professional looking to enhance guest experiences while managing a dedicated team. You will ensure quality service, oversee staff, and contribute to achieving revenue goals in a fast-paced setting. If you thrive in a dynamic atmosphere and have a knack for organization and communication, this opportunity at a renowned resort is your chance to shine. Experience the fulfillment of creating memorable dining experiences in a beautiful coastal location.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• 1+ years of supervisory experience in a dining environment.
• Strong attention to detail and ability to multi-task effectively.

Responsibilities

• Oversee restaurant front of house operations and manage staff.
• Ensure high standards of guest satisfaction and service quality.

Skills

Supervisory/Management Experience

Dining Room Management

Multi-tasking

Attention to Detail

Communication Skills

Tools

Excel

Outlook

Micros

Open Table

Delphi

Job description

Opening Post Information* : Posted Date 7 days ago (2/27/2025 5:53 PM)

Opening ID 2025-52391

# of Openings 1

Job Locations US-MA-Chatham

Department (Portal Searching) Food & Beverage

Position Type (Portal Searching) Regular Full Time

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor.

Description

Chatham Bars Inn, a Forbes Travel Guide Five-Star Hotel on Cape Cod, Massachusetts is seeking a Restaurant Maître D' to join our team as a full-time, year-round team member!

The Restaurant Maître D' will be responsible for but not limited to overseeing the restaurant front of house operations and managing all aspects of the assigned outlet. The Maître D' will maintain a high standard of quality with regard to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the CBI Service Standards to include Forbes and AAA.

Responsibilities:

• Greeting guests and assigning tables
• Oversees the food & beverage front of house staff
• Contribute to the achievement of F&B revenue goals
• Strive to increase F&B guest count and total revenue, while maintaining quality of service
• Review staffing needs daily and weekly for efficient management of labor cost
• Ensure accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation
• Ensure proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)

Qualifications

• Minimum of 1 year supervisory/management experience
• Minimum of 1 year dining room management
• Ability to work weekends and holidays
• Must be able to stand for long periods of time
• Ability to multi-task
• Strong attention to detail and organization
• Basic computer skills required. Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred
• Clear and concise written and verbal communication skills
• Enjoys a fast-paced work environment
• Must be able to lift up to 40 lbs
• Current TIPS Alcohol Certification or comparable alcohol service certification