Restaurant Lead: Elevate Guest Experience & Team Growth

Applebee's Services Inc; Town of Bethlehem (NY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k) Plan

Health, Dental, and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global, Inc. in Bethlehem, GA is seeking a Restaurant Supervisor to lead daily operations at Applebee’s Neighborhood Grill + Bar. You will oversee staff, ensure safety and quality, and uphold brand standards while driving guest satisfaction and profitability.

You will train team members, manage schedules, and foster a collaborative, fast-paced environment. The role requires hands-on leadership, flexible hours, and a passion for hospitality and service excellence.

Qualifications

• 1–2+ years supervisory experience in casual dining
• Experience teaching and training staff
• Strong personal and professional integrity
• Ability to deal with confidential information with discretion
• Passion to thrive in a fast-paced work environment
• Ability to solve problems on the go
• Passion for hospitality and guest interaction
• Willingness to be hands-on when needed
• Flexible availability including nights, weekends, and holidays
• Passion for food service and providing guests’ exceptional service
• Ability to occasionally lift and carry objects weighing up to 50 pounds

Responsibilities

• Operational Excellence: Maintaining restaurant cleanliness, adherence to safety and security protocols, and ensuring proper food preparation and presentation.
• Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
• Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards.
• Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
• Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
• Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.
• Communication: Serving as a point of contact for staff, vendors, and other internal teams.

Skills

Supervisory experience

Staff training

Integrity

Discretion

Fast-paced environment

Problem solving

Hospitality

Hands-on leadership

Flexible availability

Guest service

Physical ability

Job description

Dine Brands Global, Inc. in Bethlehem, GA is seeking a Restaurant Supervisor to lead daily operations at Applebee’s Neighborhood Grill + Bar. You will oversee staff, ensure safety and quality, and uphold brand standards while driving guest satisfaction and profitability.

You will train team members, manage schedules, and foster a collaborative, fast-paced environment. The role requires hands-on leadership, flexible hours, and a passion for hospitality and service excellence.