Restaurant HostCashier

Perkins Restaurant & Bakery - CyHawk Hospitality Inc.; Sioux City (IA); On-site; USD 13,776 - 20,664; Full time

Benefits offered by this job

Free Employee Meals

Flexible hours & schedules

Yearly anniversary checks

Job summary

Perkins Restaurant & Bakery - CyHawk Hospitality Inc. is hiring Hosts/Cashiers in Sioux City, Iowa. This role involves ensuring a friendly dining experience for guests, controlling the dining room flow, and handling cash register operations. Key responsibilities include greeting and seating guests, offering bakery items, and maintaining cleanliness throughout the dining area. Applicants are expected to have a friendly demeanor and excellent customer service skills. Benefits include employee meals, competitive wages, and flexible hours.

Qualifications

• Reports to work well-groomed and in a clean uniform.
• Greet and seat guests in a prompt and friendly manner.
• Ensure guests have all items needed during their dining experience.

Responsibilities

• Provides friendly and efficient service to guests.
• Controls the flow of business in the dining room.
• Checks out guests at the register.

Skills

Friendly demeanor

Customer service skills

Good personal hygiene

Ability to multitask

Attention to detail

Job description

Perkins Restaurant is now hiring Hosts/Cashiers for our Perkins Restaurant in Norfolk.

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details

SUMMARY OF POSITION

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

POSITION ACTIVITIES AND TASKS

Host Activities and Guest Interaction

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.

Opens the door as guests enter and leave the building.

Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone.

Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.

Completes wait sheets

Greet and Seat – Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc.

Take Cash – Check out Guests at the register. Ask Guests, “How was your meal and service?” Thank Guests and invite them to return.

Hospitality – Move through the dining room regularly and ensure Guests have all items needed. Be attentive – make Guests feel special.

Sell Bakery – Offer specific suggestions for take-out bakery items. Efficiently package to-go orders.

Clean – Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift.

Ensures menus are clean

Assist Crew Members

Processes To-Go orders

Maintains guests’ needs throughout their dining experience by assisting servers with pre‑bussing procedures

Sweeps floor around tables to assist servers when needed

Performs side work during shift downtime including but not limited to: rolling silverware, restocking cleaning workstations and bussing tables, etc.

Provides assistance to all servers and bus persons in order to execute service standards.

Ensures 100% guest satisfaction on every visit.

Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc.

Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.