Guest Experience Host — Reservations & Seating

Charles Village Pub & Patio; Towson (MD); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

Torsap Thai Kitchen in Towson, Maryland is seeking a Host or Hostess to manage guest greetings and reservations. In this role, you will create a welcoming atmosphere, efficiently seat guests, and ensure a smooth flow of customers. Key responsibilities include addressing guest concerns, maintaining cleanliness, and working collaboratively with front-of-house staff. If you have strong customer service skills and enjoy teamwork, we want to hear from you!

Qualifications

• Warmly greet guests as they arrive to create a welcoming atmosphere.
• Manage and confirm reservations, including wait lists and accurate wait times.
• Coordinate with wait staff to ensure efficient seating and table turnover.

Responsabilités

• Provide a positive first impression for guests entering the restaurant.
• Answer phone calls and respond to guest inquiries about the menu.
• Maintain cleanliness and organization of the host stand and lobby area.

Connaissances

Guest Greeting

Reservation Management

Seating and Escorting

Customer Service

Teamwork

Description du poste

Torsap Thai Kitchen in Towson, Maryland is seeking a Host or Hostess to manage guest greetings and reservations. In this role, you will create a welcoming atmosphere, efficiently seat guests, and ensure a smooth flow of customers. Key responsibilities include addressing guest concerns, maintaining cleanliness, and working collaboratively with front-of-house staff. If you have strong customer service skills and enjoy teamwork, we want to hear from you!