Restaurant Host, The Rotunda - Paramus

Neiman Marcus Group, Inc.; Paramus (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Restaurant Host to enhance customer experiences in a luxury dining environment. This role involves greeting guests, managing reservations, and ensuring a seamless dining experience. The ideal candidate will thrive in a fast-paced setting and contribute to a warm and accommodating atmosphere. Join a team that values diversity and offers a range of benefits, including medical and retirement plans, while being part of a culture that celebrates individual talents and collective strength. If you are passionate about providing exceptional service, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Benefits

Disability Benefits

Paid Parental Leave

Paid Time Off

Retirement Savings Plan (401K)

Life Insurance

Financial Solutions

30% Core Discount

Personal and Professional Development Opportunities

Qualifications

• Experience in customer service is essential for providing a warm welcoming.
• Knowledge of reservation systems like OpenTable is a plus.

Responsibilities

• Greet customers and escort them to their tables for a pleasant dining experience.
• Monitor server performance to ensure smooth service during dining.

Skills

Customer Service experience

Knowledge of OpenTable platform

Flexible schedule

Tools

OpenTable

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Your Role

As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager.

What You'll Do

• Maintain presence at host stand / door to greet and seat customers
• Monitor server performance to ensure smooth service during the customers’ dining experience
• Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
• Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
• Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)

What You Bring

• Customer Service experience
• Knowledge of OpenTable platform
• Flexible schedule
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Apr 2, 2025
• Application Deadline: Applications are accepted on an ongoing basis