Restaurant Host - Terra and PIPA

Eataly North America; Santa Clara (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Paid Parental Leave

401K with match

Employee discounts at Eataly

Referral bonus program

Job summary

Eataly North America is seeking an attentive Host to welcome guests, manage seating, and maintain restaurant flow during service. The role involves greeting guests, presenting menus, and coordinating with servers to ensure a smooth dining experience.

You will handle waitlists, reservations where applicable, and assist during peak times, contributing to a friendly, efficient service environment. Availability for evenings and weekends is preferred as a key requirement.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• Excellent communication skills.
• High school diploma or equivalent preferred.

Responsibilities

• Greet guests and seat them, managing the flow of the dining room.
• Maintain an accurate waitlist and seating chart using a computerized system.
• Take and manage reservations where applicable.
• Balance guest flow among service stations and communicate needs to managers.
• Inform guests when tables are ready, escort to table, and present menus.
• Assist servers and bus staff as needed to maintain service efficiency.

Skills

Experience in high-volume restaurant

Basic computer skills

Excellent communication skills

Education

High school diploma or equivalent

Job description

Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Discounts at Eataly
• Referral bonus program
• and more!

Compensation: Pay Range is set at $18.70 an hour plus Tips!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Compensation: $19-$19