Restaurant Host- Part Time

Neiman Marcus; Palo Alto (CA); On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Job summary

Neiman Marcus is seeking a part-time host/hostess to professionally greet and seat guests, manage OpenTable reservations (including VIPs), and help optimize seating during busy periods. You will uphold cleanliness, follow POS procedures, and support team pre-shift briefings.

Requirements include a high school diploma or GED, excellent communication, and the ability to work a flexible schedule including evenings and weekends. Physical duties include standing and lifting up to 35 pounds.

Qualifications

• High School diploma or GED preferred.
• Knowledge of OpenTable platform.
• Excellent oral and written communication skills.
• Ability to work autonomously and handle multiple duties.
• Flexible schedule including evenings, weekends, and holidays.
• Stand, bend, climb stairs and lift up to 35 pounds.

Responsibilities

• Greet and seat customers at the host stand professionally.
• Monitor server performance to ensure smooth dining service.
• Observe proper telephone etiquette.
• Handle reservations through OpenTable (including VIPs).
• Organize reservations, maximize seating and adjust staffing.
• Follow established POS procedures and payment methods.
• Maintain menu presentation and hygiene standards.
• Participate in daily pre-shift meetings.

Skills

Excellent communication

Autonomous work

Motivated and results-driven

Gracious public interaction

Exceptional customer service

Problem solving

Education

High School diploma or GED

Tools

OpenTable platform

Job description

Who We Are

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Who We Are

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

• Maintains presence at host stand / door to professionally and graciously greet and seat customers


• Monitors server performance to ensure smooth service during the customers’ dining experience


• Observes proper telephone etiquette


• Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc.


• Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic


• Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system


• Keeps flow of service to standards (e.g., proper seating of customers to each wait station)


• Participates in daily pre-shift meetings


• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)


• Maintains cleanliness and presentability of all menus and menu covers


• Maintains the highest level of hygiene standards to include, but not limited to:


• Clean, pressed uniform jacket and accompanying clothing and shoes


• Clean and professionally styled hair and nails, maintained to avoid food contamination risks


• Adheres to posted work schedule and follows established procedures for schedule and shift changes


• This is a part time position


• High School diploma or GED preferred


• Knowledge of OpenTable platform


• Excellent oral and written communication skills


• Ability to work autonomously


• Motivated and results-driven


• Ability to interact graciously with the public and handle multiple duties at the same time


• Exceptional customer service and problem-solving skills


• \"\"Win together\"\" mentality


• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds


• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation


• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate


• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)


• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan


• basic life insurance


• supplemental life insurance


• disability insurance


• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $20.79 - $25.99*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.