Restaurant Host - Part Time

SAKS & CO; New York (NY, NM); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Vision insurance

Dental insurance

401(k)

Life insurance

Disability insurance

Flexible schedule

Job summary

Neiman Marcus in New York seeks a Restaurant Host to warmly greet and seat guests, ensuring a memorable dining experience. You will monitor service flow, assist with reservations via OpenTable, and maintain a professional appearance and demeanor.

You will contribute to smooth operations by coordinating seating, supporting servers, and following established procedures while upholding hygiene and safety standards; weekend and holiday availability is required.

Qualifications

• High School diploma or GED preferred.
• Knowledge of OpenTable platform.
• Excellent oral and written communication skills.
• Ability to work autonomously.
• Motivated and results-driven.
• Ability to interact graciously with the public and handle multiple duties at the same time.
• Exceptional customer service and problem-solving skills.
• Win together mentality.
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds.
• Associates must be willing to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Greet and seat customers at the host stand.
• Monitor server performance to ensure smooth service.
• Observe telephone etiquette and handle reservations via OpenTable.
• Organize reservations and maximize seating during operating hours.
• Maintain knowledge of POS system and payment procedures.
• Ensure proper seating flow to each wait station and assist pre-shift meetings.

Skills

Communication skills

Autonomy

Motivated

Customer service

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

OpenTable

Job description

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating customers.

WHAT YOU WILL DO:

• Maintains presence at host stand / door to professionally and graciously greet and seat customers
• Monitors server performance to ensure smooth service during the customers' dining experience
• Observes proper telephone etiquette
• Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc.
• Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
• Keeps flow of service to standards (e.g., proper seating of customers to each wait station)
• Participates in daily pre-shift meetings
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Maintains cleanliness and presentability of all menus and menu covers
• Maintains the highest level of hygiene standards to include, but not limited to:
• Clean, pressed uniform jacket and accompanying clothing and shoes
• Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Adheres to posted work schedule and follows established procedures for schedule and shift changes

WHAT YOU WILL BRING:

• High School diploma or GED preferred
• Knowledge of OpenTable platform
• Excellent oral and written communication skills
• Ability to work autonomously
• Motivated and results-driven
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .

Salary Range $20.79 - $25.99*Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.