Restaurant Host - Oasis at Death Valley

Xanterra; California; On-site; Full time

Job summary

Join the team at the Oasis at Death Valley as a Restaurant Host. This role involves greeting and assisting guests in a vibrant national park setting while providing exceptional customer service. Enjoy competitive pay, a supportive work environment, and various employee benefits that enhance your experience in this beautiful location.

Benefits

Free Death Valley National Park pass

Free access to pool, golf course, and rec center

Retail, lodging, and travel discounts

Planned employee trips and activities

15% Verizon service/products discount

$350 Referral Bonus Program

The adventure of a lifetime

Qualifications

• Experience in food preparation, cashiering, or hosting preferred.
• Excellent guest service skills.
• Must be well-groomed with excellent personal hygiene.

Responsibilities

• Greet guests and seat them based on service efficiency.
• Ensure prompt and courteous service by directing staff.
• Resolve guest issues diplomatically.

Skills

Guest Service

Food Preparation

Cashiering

Job description

Overview

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service donot impact our positions or job offers.

Live. Work. Explore. as a part of our Food & Beverage team at the Oasis at Death Valley!

The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs.

We’re hiring a Restaurant Host to Live. Work. Explore. in Death Valley National Park!

Job Summary:
We are looking for a Host / Cashier to greet and offer hospitality to our guests at the Oasis at Death Valley. Our Host is the first person our guests will communicate with when entering our food outlets. Their personality and professionalism will instill confidence in our guests and will have a direct influence on the environment. Job responsibilities will vary depending on the assigned outlet (Employee Dining Room, Last Kind Words Saloon, Deli, 1849 Buffet). Our mission is to provide legendary service to our guests visiting from all over the world, and your work is instrumental to our success!

The Details:
Position Type: Seasonal or Full-time Year-round
Start Dates: As soon as possibleon next available start date (Approximately 3 weeks)
Pay: $17.10
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why the Oasis at Death Valley?
Death Valley National Park is in the northern Mojave Desert in California and is the largest National Park outside of Alaska. With incredibly diverse ecosystems, sand dunes, mountains, and America's lowest elevations, Death Valley is an incredible place to call home. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

Life at the Oasis:

• Employee housing (dormitory-style or RV site)
• Free breakfast and lunch with $4 dinners in the employee dining room (cafeteria-style)
• Free on-site laundry facility, Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

Full-Time, Year-Round

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Seasonal

• Medical
• Sick Pay
• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Death Valley National Park pass
• Free access to pool, golf course, rec center, gym and sports court
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Greet guests and seat them based on where they will best be served.
• Establish and efficiently use a waiting list when necessary.
• Ensures that all guests are served in a prompt, courteous manner by giving proper direction to servers and server assistants.
• Acts diplomatically in resolving guest issues.
• Familiar with all server/server assistant procedures and responsibilities and is able to make adjustments as needed.
• Answers all telephone calls using proper phone etiquette.
• Responsible for daily knowledge of room count, special events or banquets scheduled in the assigned outlet.
• May be issued a cash bank and be required to adhere to all Cashier Money Handling Policies and Procedures by correctly entering orders, collecting payment, and completing end of shift balancing in assigned outlet.
• May be expected to perform simple food preparation tasks in assigned outlet.
• May be expected to serve food and beverage per F&B Standards in assigned outlet.
• Perform all opening and closing duties for the appropriate shift and assigned outlet including cleaning, removal of trash, and sweeping and mopping of floor.
• Other duties as assigned.

Qualifications

• Previous food preparation, cashiering, or hosting experience preferred.
• Excellent guest service skills.
• Must be well-groomed and have excellent personal hygiene.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Previous food preparation, cashiering, or hosting experience preferred.
• Excellent guest service skills.
• Must be well-groomed and have excellent personal hygiene.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Greet guests and seat them based on where they will best be served.
• Establish and efficiently use a waiting list when necessary.
• Ensures that all guests are served in a prompt, courteous manner by giving proper direction to servers and server assistants.
• Acts diplomatically in resolving guest issues.
• Familiar with all server/server assistant procedures and responsibilities and is able to make adjustments as needed.
• Answers all telephone calls using proper phone etiquette.
• Responsible for daily knowledge of room count, special events or banquets scheduled in the assigned outlet.
• May be issued a cash bank and be required to adhere to all Cashier Money Handling Policies and Procedures by correctly entering orders, collecting payment, and completing end of shift balancing in assigned outlet.
• May be expected to perform simple food preparation tasks in assigned outlet.
• May be expected to serve food and beverage per F&B Standards in assigned outlet.
• Perform all opening and closing duties for the appropriate shift and assigned outlet including cleaning, removal of trash, and sweeping and mopping of floor.
• Other duties as assigned.