Restaurant Host - House of Blues, Boston - House of Blues - Boston

Aramark Corporation; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Host/Hostess to create memorable first impressions and provide exceptional customer service. This role emphasizes social connection, requiring a friendly demeanor and strong organizational skills. As the first point of contact, you will greet and seat guests, ensuring their experience is enjoyable and seamless. Join a vibrant team dedicated to fostering connections and enhancing guest satisfaction. If you thrive in lively environments and enjoy making others feel welcome, this opportunity is perfect for you.

Qualifications

• Previous host/hostess or food service experience preferred.
• Ability to obtain food safety certification.

Responsibilities

• Greets guests upon arrival and seats them efficiently.
• Maintains cleanliness of the front-of-house environment.
• Provides excellent guest service and adapts to needs.

Skills

Guest Service Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma

Job description

Job Description

We’re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/Hostess! This person will be the first impression our customers have and the lasting impression of customer service they leave with.

This role is all about social connection; a smile and sincere greeting go a long way. If you’re organized, empathetic, and work efficiently, this is the job for you. You will help greet and seat guests at dining locations, and also play a key role in providing general assistance to guests and resolving issues to ensure our customers leave satisfied.

Making connections with others instantly is truly an art, and with your skills, you’ll succeed on our team.

Essential functions and responsibilities may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

1. Greets guests upon arrival and seats them, ensuring optimal use of tables.
2. Accommodates any special needs or requests for diners.
3. Maintains the appearance and cleanliness of the front-of-house environment.
4. Escalates guest needs or concerns as necessary.
5. Works closely with kitchen staff and servers to optimize communication and ensure efficient operations.
6. Provides excellent guest service and maintains a positive demeanor.
7. Adapts to guest needs.
8. Follows Aramark safety policies, including proper food safety and sanitation procedures.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without notice.

Qualifications

• Previous host/hostess or food service experience preferred.
• Excellent guest service skills.
• Strong communication and interpersonal skills, both written and verbal.
• Strong organizational skills, accuracy, and attention to detail.
• Flexible schedule to work evenings, weekends, and holidays.
• Enjoys working in a lively environment.
• Ability to obtain food safety certification.
• Physical demands may include lifting, bending, pushing, pulling, extended walking and standing; uniforms and PPE may be required.

Education

Details not specified.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal employment opportunity and be free to participate fully in our company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

We serve millions of guests daily through food and facilities services across 15 countries. Our focus is on developing your talents, fueling passions, and empowering growth. Learn more at our careers page or connect with us on social media.