Restaurant Host - Hilton Minneapolis

Hilton; Minneapolis (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel brand in downtown Minneapolis seeks a Restaurant Host/Hostess to ensure an outstanding guest experience. Responsibilities include welcoming guests, managing the seating chart, and maintaining a high level of service. Join a team that values integrity, teamwork, and customer focus while enjoying full benefits and opportunities for personal and professional growth.

Benefits

Go Hilton travel program: 100 nights of discounted travel

Access to pay through DailyPay

Hilton Shares: Employee stock purchase program at 15% discount

Debt-Free Education: Access to various educational credentials

Medical and Dental coverage

Mental health resources

Paid Time Off (PTO)

Qualifications

• Strong interpersonal skills to welcome and assist guests.
• Ability to manage seating and restaurant flow efficiently.
• Commitment to teamwork and maintaining a positive working relationship.

Responsibilities

• Welcome guests and ascertain their dining needs.
• Monitor restaurant activity to determine seating and dining flow.
• Perform opening and closing duties, assist with side work.

Skills

Hospitality

Customer Focus

Teamwork

Integrity

Social Skills

Job description

In the heart of downtown Minneapolis, directly connected by covered skyways to the Minneapolis Convention Center and the Minnesota Orchestra. Enterprise car rental, Nicollet Mall, and restaurants are within a few blocks. Target Field is a five-minute drive.

Connected via a skyway to the Minneapolis Convention Center, our award-winning meetings hotel features offices, registration counters, three ballrooms, and outdoor space. We have expert planning, catering, and a UPS store.

Ten 01 Social is a casual all-day dining room with patio seating. Our gourmet market serves grab-and-go snacks, made-to-order pizzas, and Starbucks coffee.

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Welcome guests and ascertain their dining needs
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Perform opening and closing duties, as needed
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure knowledge of menu
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships

Starting Rate: $16.59/hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Medical and Dental coverage
• Mental health resources
• Paid Time Off (PTO)

*Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

About the company

Hilton is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company, is a leading global hospitality company with a portfolio of 18 world-class brands.

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