Restaurant Host - Eataly West Palm

Eatal; West Palm Beach (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and Italian

Job summary

Eataly is seeking a Host to be the first and last point of contact with guests at our West Palm Beach restaurant. You will greet, seat and bid guests farewell, and help guide the flow of service, relaying information to managers as needed.

You will maintain the waitlist, manage reservations where applicable, and assist servers to ensure smooth operation. The role requires 1+ year in a high-volume restaurant, basic computer skills, and a high school diploma or equivalent.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• High school diploma or equivalent preferred.

Responsibilities

• Greet guests, seat them, and bid farewell.
• Maintain the waitlist and seating chart.
• Relate information to managers and service staff during service.
• Assist with reservations and balance guest flow among stations.
• Support servers to maintain service effectiveness and efficiency.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!