Host - Eataly Soho

Eataly; New York (NY); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

401K Match

Free meals

Employee Discounts

Product Classes

Referral Bonus

Job summary

Join Eataly in New York as a Host, the initial and final touchpoint for guests. You will greet, seat, and bid farewell while ensuring smooth dining room operations during service. You will manage seating, handle walk-ins and reservations, and coordinate with servers to balance guest flow.

Ideal candidates have at least 1 year in a high-volume restaurant, strong communication, and basic computer skills. Availability to work onsite with flexible evenings and weekends is required.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• Excellent communication skills.
• High school diploma or equivalent preferred.

Responsibilities

• Greets and seats guests and maintains dining room flow during service.
• Maintains accurate, up-to-date waitlist and seating chart using a computerized system.
• Takes and manages reservations where applicable.
• Balances guest flow among service stations based on availability and requests.
• Informs guests when tables are ready, escorts to table, provides menus and introduces the server.
• Assists with duties of servers and bussers to maintain service effectiveness.
• Performs other duties as required or assigned.

Skills

Strong communication

Basic computer skills

Guest service

Education

High school diploma or equivalent

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge
• EAT authentic Italian food at our restaurants, cafés and to-go counters

Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager.

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: The base pay for this position is $18-$21 per hour

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!