Restaurant Host- Cashier

Hollywood Casino St. Louis; St. Louis (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Day 1 benefits

Uber benefit

Cash rewards and gifts

Tuition reimbursement

Job summary

Hollywood Casino St. Louis is seeking a Restaurant Host Cashier. The role requires delivering fast, friendly service to guests, greeting and seating patrons, and maintaining orderly dining and cashier areas.

You will assist wait staff, promote events, and help guests navigate the casino. Candidates should have excellent communication skills, read/write/speak English, and be available for nights, weekends, and holidays.

Qualifications

• Applicant must be at least 18 years old.
• Read, write, speak, and understand English.
• Excellent customer service and communication skills.
• Available to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Provide fast, friendly, professional customer service to guests and staff.
• Seat guests per rotation requirements and manage seating/reservation docs.
• Maintain cleanliness of dining and cashiering areas; assist team as needed.
• Promote casino events and programs; guide guests to casino areas.
• Close out duties at end of shift and ensure guest satisfaction.

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

What does Hollywood Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Restaurant Host Cashier you will,

Pay: $14.00 per hour + tips (Tip Avg. $80 per shift)| Shift: Varies

• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.
• Seats guests in restaurant as per specified rotation requirements.
• Maintains proper seating and reservation documentation.
• Monitors restaurant for table availability.
• Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.
• Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.
• Completes all assigned closing duties at end of shift.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.

BRING US YOUR BEST.

• Applicant must be at least 18 years of age.
• High School Diploma or equivalent.
• Previous customer service experience in a high-volume operation preferred.
• Read, write, speak, and understand English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

Up to $22.00 per hour