Restaurant Host

Davidson Hospitality Group; Newport (RI); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical coverage (multiple tiers)

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Résumé du poste

Hotel Viking in Newport, Rhode Island, seeks friendly Greeter/Cashier to welcome guests, handle inquiries, and manage cashiering duties at the lobby and front desk. You will create a positive first impression and assist guests throughout check-in and check-out.

Ideal candidates show excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. Training on POS systems and cash handling is provided; weekend and holiday availability is a plus.

Qualifications

• Customer service experience preferred.
• Must greet guests and assist with inquiries.
• Cash handling and basic math skills.
• Willingness to work weekends and holidays.
• Fluent English reading, writing and speaking.

Responsabilités

• Welcome guests with a warm, friendly demeanor.
• Provide exceptional service, answer inquiries, assist guests.
• Handle cash transactions accurately at the lobby desk.
• Maintain a clean, organized cashier area and lobby.
• Collaborate with departments to ensure seamless guest experiences.
• Suggest local attractions, dining, and activities.
• Resolve guest issues proactively while upholding brand standards.
• Support team culture and uphold hotel policies.

Connaissances

Customer service

Communication

English fluency

Energy & enthusiasm

Multitasking

Attention to detail

Cash handling

Flexible schedules

POS experience

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Summary

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 17.00 - USD 17.00 /Hr.