Restaurant Host

Sage Hospitality Group; Aurora (CO); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Exclusive discounts

Health insurance

Team culture

Job summary

Sage Hospitality Group is hiring for a front-of-house role at our restaurant within the UC Anschutz Medical Campus in Aurora, CO. You will greet guests, seat them, and help with restaurant service while processing payments accurately and maintaining a friendly, professional demeanor.

Responsibilities include guiding guests, coordinating with servers, handling payments, and balancing cash by shift end. Strong cash handling and customer service experience are required.

Qualifications

• High School diploma or equivalent.
• 3 months experience with heavy cash handling and customer service exposure.
• Knowledge of basic cash handling procedures and computerized cash register systems.

Responsibilities

• Greet arriving customers with a cordial reception.
• Escort customers to tables, provide menus, and build rapport for special requests.
• Assign sections and notify servers of new seats for prompt attention.
• Maintain a visible cashier presence and assist servers during shifts.
• Receive payments and process transactions on the cash register, counting back change.
• Verify accuracy of guest checks by pricing, discounts, and payment method.
• Ensure vouchers are filled out with dates, amounts, and signatures.
• Solicit feedback from departing customers and report to management.
• Distribute and log checks issued to servers; balance cash at end of shift.
• Balance and reconcile reports to present accurate daily records to Accounting.

Skills

Cash handling

Customer service

Education

High School diploma

Job description

Why us?

A Modern Pioneer’s Retreat at the Heart of Colorado InnovationNestled within the dynamic UC Anschutz Medical Campus in Aurora, The Benson Hotel & Faculty Clubis where innovation meets rejuvenation. Designed as a refined gathering place, our boutique hotel invites business leaders, global thinkers, students, and creatives to connect, collaborate, and recharge. Reflecting the pioneering spirit of the West, The Benson offers a luxurious yet approachable atmosphere—a sanctuary where hospitality, discovery, and community flourish.

Job Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Responsibilities

• Meets arriving customers as they enter restaurant with cordial greeting.
• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
• Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
• Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Immediately reports in writing any maintenance or housekeeping discrepancies to management.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
• Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
• Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
• Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Benefits

Why You’ll Love Working at Sage Exceptional Benefits & Perks:Explore & SaveEnjoy exclusive discounts at Sage Hotels & Restaurants nationwide—your gateway to unforgettable experiences across the country.Comprehensive Health CoverageWe’ve got you covered with medical, vision, and dental insurance because your well-being matters.Join a Culture That Celebrates YouAt Sage, you’re part of a community. We’re building something special: a place where creativity thrives, passion drives every detail, and belonging isn’t just a buzzword; it’s who we are.

Salary

USD $19.00 - USD $19.00 /Hr.