Server

Sage Hospitality Group; Pittsburgh (Allegheny County); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Employer Match

Paid Vacation and Sick Time

Complimentary Employee Meals

Hotel Discounts

Referral Bonuses

Incentive Programs

Cell Phone Discounts

Job summary

Sage Restaurant Concepts, located at The Atterbury Hotel, seeks a dedicated Server to deliver thoughtful food and beverage service in a welcoming dining environment. You will guide guests through menus, ensure order accuracy, and maintain service standards with professionalism and care.

Ideal candidates have hospitality experience, strong communication, and the ability to work calmly in a busy setting, contributing to a memorable guest experience.

Qualifications

• High school diploma or equivalent required or preferred.
• Must meet state and federal requirements for serving alcohol.
• Experience in hospitality or food service preferred.

Responsibilities

• Greet guests warmly and engage with them throughout the dining experience.
• Take food and beverage orders accurately and deliver items promptly.
• Guide guests through the menu with strong product knowledge.
• Maintain attentiveness and service standards while ensuring accuracy of checks.
• Support dining room operations with teamwork and urgency.

Skills

Customer service

POS system

Cash handling

Food & beverage knowledge

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Why us?

When you are looking for a new job, you know in your heart you want to work where you belong. The Atterbury Hotel, managed by Sage Hospitality, may just be your ideal location. We are the architects of experience creating a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us be your guide.

Craft your skills by joining forces with this top-notch culinary team. Enjoy working with fresh, local ingredients and inspired menus to provide a journey to our guest’s palette. We have not one, but two kitchens to service our full Catering, The Drafting Room Restaurant and Bar, In-Room Dining, and Concierge Lounge. There are many moving pieces to the operation. With a passion for food, knife skills, and teamwork you could be the perfect fit. Could this be where you belong?

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Job Overview

Under general supervision, provides prompt and courteous food service to restaurant customers.

Responsibilities

POSITION FOCUS

Deliver thoughtful, attentive food and beverage service that creates a welcoming and memorable dining experience for every guest. The Server is responsible for guiding guests through the menu, ensuring accuracy and timing, and maintaining service standards with care and professionalism. They are an ambassador of happiness and hospitality for all guests and associates.

ESSENTIAL RESPONSIBILITIES

• Showcase an inherent desire to take care of others.
• Greet guests warmly and engage with them throughout the dining experience.
• Demonstrate strong menu knowledge to guide guests, answer questions, and accommodate preferences or dietary needs.
• Take food and beverage orders accurately and deliver items promptly and correctly.
• Maintain attentiveness throughout service, anticipating guest needs and responding with care.
• Accurately process guest checks and follow all cash handling and POS procedures.
• Maintain cleanliness and organization of service stations, dining areas, and assigned sections.
• Complete assigned opening, closing, cleaning, and restocking sidework.
• Attend pre-meal and departmental meetings to stay informed on menu offerings, specials, and service expectations.
• Support fellow associates and overall dining room operations with teamwork and urgency.
• Respond to guest questions or concerns promptly and professionally, escalating when appropriate.
• Present a clean, professional appearance at all times.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Exhibits a kind, welcoming, detail-oriented approach with a strong sense of urgency.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

None

BEHAVIORAL FOCUS

At Sage Restaurant Concepts, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

Associates are expected to embody our values in every interaction:

• Serve with Purpose by delivering thoughtful, attentive service and taking pride in caring for guests.
• Always Grow by expanding menu knowledge, refining service skills, and learning from feedback.
• Give with Heart by supporting fellow associates and contributing to a positive team environment.
• Earn Trust by being dependable, honest, and consistent in execution.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike.

Qualifications

Education/Formal Training

• High school diploma or equivalent preferred.

Qualifications

• Previous serving or hospitality experience preferred.
• Must meet state and federal requirements for serving alcohol.

Knowledge/Skills

• Knowledge of guest service principles, restaurant server functions, and restaurant operations.
• Knowledge of standard cash-handling procedures.
• Ability to communicate effectively with guests, associates, and supervisors.
• Ability to read and follow service tickets, schedules, and instructions.
• Manual coordination to carry trays, handle glassware, and operate POS systems.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push, pull, and carry up to 50 lbs. regularly.
• Frequent bending, stooping, and reaching during service.
• Mobility — ability to move up to 300 feet during a shift.
• Continuous standing and walking throughout service.
• Ability to hear and respond to guests and staff in a noisy environment.
• Ability to perform multiple tasks simultaneously and remain organized in high-pressure settings.
• Ability to use tact and professionalism when resolving guest service concerns.

Environment

• Physically demanding role requiring prolonged standing, walking, lifting, and carrying in an indoor restaurant environment.

Benefits

The Perks Fully Loaded for Full Time Ambassadors:

• Medical, Dental, & Vision Insurance
• 401(k) with 100% Employer Match
• Paid Vacation and Sick Time
• Complimentary Employee Meals
• Hotel Discounts (Both Marriott and Sage Portfolios)
• Eligible for Referral Bonuses
• Incentive Programs
• Cell Phone Discounts