Restaurant Host

Sage Hospitality Group; Aurora (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Discounts at Sage properties

Health insurance

Employee discounts

Job summary

Sage Hospitality Group in Aurora, Colorado, welcomes you to join The Benson Hotel & Faculty Club as a restaurant service associate. This role greets guests, seats diners, assists with service, and processes payments, especially during nights, weekends, and holidays.

Candidates should have a high school diploma and cash-handling experience; strong math and customer service skills are valued. Sage Hotels & Restaurants offers benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Previous experience with heavy cash handling and customer service preferred.
• Must be able to operate a computerized cash register and POS systems.

Responsibilities

• Greet arriving customers and seat them at assigned tables.
• Solicit rapport to accommodate special needs and requests.
• Process payments accurately on the cash register.
• Balance cash drawer and verify daily revenues with management.
• Maintain a clean, visible presence at the cashier station during shift.

Skills

Cash handling

Customer service

English communication

Mathematical aptitude

POS systems

Education

High School diploma or equivalent

Tools

POS terminal software

Cash register

Job description

Position does require open job availability (must work nights/weekends/holidays).

A Modern Pioneer's Retreat at the Heart of Colorado Innovation

Nestled within the dynamic UC Anschutz Medical Campus in Aurora, The Benson Hotel & Faculty Club is where innovation meets rejuvenation. Designed as a refined gathering place, our boutique hotel invites business leaders, global thinkers, students, and creatives to connect, collaborate, and recharge. Reflecting the pioneering spirit of the West, The Benson offers a luxurious yet approachable atmosphere - sanctuary where hospitality, discovery, and community flourish.

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

• Meets arriving customers as they enter restaurant with cordial greeting.
• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
• Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
• Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Immediately reports in writing any maintenance or housekeeping discrepancies to management.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
• Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
• Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
• Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Why You'll Love Working at Sage

Exceptional Benefits & Perks

Explore & Save

Enjoy exclusive discounts at Sage Hotels & Restaurants nationwide- your gateway to unforgettable experiences across the country.

Comprehensive Health Coverage

We've got you covered with medical, vision, and dental insurance because your well-being matters.

Join a Culture That Celebrates You

At Sage, you're part of a community. We're building something special a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are.

USD $19.00 - USD $19.00 /Hr.