Restaurant GM - Lead Team, Growth & Guest Experience

BSBC Zaxbys; Gainesville (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

FREE meals

Paid time off

Ongoing interactive training

Opportunities to advance

Medical – 50%+ paid by company

Life insurance 100% paid by company

Employee assistance program 100% paid

Vision, Dental, LTD/STD and more

Job summary

Zaxby's is seeking a General Manager in the Gainesville area to lead restaurant operations, drive guest satisfaction, and achieve sales and profit targets. The role emphasizes staffing, training, cost control, and adherence to brand standards.

Starting salaries up to $60,000 per year with a quarterly bonus tied to performance and profit; benefits include meals, PTO, training, and advancement opportunities.

Qualifications

• Must be 18 years of age or older.
• Minimum of 1 year of restaurant management experience (Zaxby’s a plus).
• Available to work a minimum of 5 days and 40 to 50 hours per week.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Successful completion of background check
• In-store training program completed.
• Online ZFI AM test passed with a 90% or above.
• Phase III GM certification
• In-store ZFI Kitchen Demonstrative passed with a 90% or above.
• Food Manager Certification

Responsibilities

• Strive to enhance guest experiences by satisfying and exceeding expectations.
• Increase sales and profit through community relationships and outstanding service.
• Ensure an effective weekly work schedule is posted.
• Demonstrate interviewing skills to hire top performers.
• Oversee staffing and new hire orientations.
• Ensure training and certification processes are 100% compliant.
• Provide development plans and performance reviews for management staff.
• Execute quarterly business plans using systems and manuals.
• Assist in marketing plan execution with Area/Market Directors.
• Mentor AMs for future advancement.
• Review daily numbers and coach results.
• Lead with enthusiasm and align with company objectives.
• Maintain flexibility beyond the position parameters.

Skills

18+ age requirement

1 year restaurant management

Phase III GM certification

ZFI AM test 90%+

In-store ZFI Kitchen Demonstrative 90%

Food Manager Certification

Job description

Zaxby's is seeking a General Manager in the Gainesville area to lead restaurant operations, drive guest satisfaction, and achieve sales and profit targets. The role emphasizes staffing, training, cost control, and adherence to brand standards.

Starting salaries up to $60,000 per year with a quarterly bonus tied to performance and profit; benefits include meals, PTO, training, and advancement opportunities.