Restaurant GM — Lead Operations, Guest Experience, Growth

Anchor Point Management Group; Moulton (AL); On-site; USD 65,000 - 85,000; Full time

Job summary

Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Moulton, AL. The RGM will lead daily operations, train staff, ensure cleanliness, hospitality, and product quality, and drive profitable performance.

The role requires hands-on leadership, scheduling, performance appraisals, hiring, coaching, and adherence to safety and employment laws, with a focus on guest satisfaction and efficient operations.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promotion from the AGM position with required training/certifications.
• High school diploma or GED is required; college degree preferred.
• Minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.

Responsibilities

• Control food, labor, cash and other expenses to company budgets and guidelines.
• Drive sales growth by improving 5 Bells, CORE, speed of service and food quality.
• Maintain staffing levels for all days/parts to meet schedules.
• Prepare and conduct performance appraisals for crew, shift managers, and the AGM.
• Handle hiring for crew, shift leaders, and AGM positions.
• Coach and develop staff to meet certification and performance standards.
• Ensure restaurant cleanliness and compliance with sanitation guidelines and regulations.
• Ensure compliance with all laws related to employment at the local, state and federal level.
• Maintain a safe restaurant environment and take corrective action when needed.
• Oversee preventive maintenance and report repairs to maintenance and area coach.
• Deliver excellent guest service and address guest complaints to encourage repeat business.
• Provide timely feedback to the area coach on operating results via daily calls and weekly meetings.
• Manage turnover through effective selection and training and a positive work environment.
• Assist with food preparation for guests and training, and handle cash register responsibilities.

Skills

Supervisory experience

Communication skills

Planning & organizing

Decision making

Conflict resolution

Time management

Flexibility

Fast-paced environment

Education

HS diploma or GED

Undergraduate degree preferred

Job description

Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Moulton, AL. The RGM will lead daily operations, train staff, ensure cleanliness, hospitality, and product quality, and drive profitable performance.

The role requires hands-on leadership, scheduling, performance appraisals, hiring, coaching, and adherence to safety and employment laws, with a focus on guest satisfaction and efficient operations.