Restaurant GM - Lead Teams, Deliver Great Service

Mitra QSR; Madison (WI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Bonus Eligibility

Paid Time Off

401k with Company Match

Healthcare and Wellness Programs

Employee Discounts

KFC Scholarships up to $20,000

Tuition-Free Degree fully funded by KF

Job summary

Mitra QSR is seeking a Restaurant General Manager to lead operations, people, and guest experiences with a focus on service, quality, and efficiency.

You will coach and mentor a diverse team, oversee daily activities, and ensure a clean, safe, and welcoming environment while upholding Mitra culture and brand standards. This role offers growth opportunities within a family-oriented company.

Qualifications

• Servant leadership drives team success.
• Mentor and coach team members to perform better.
• A learner mindset to continuously improve processes.
• Customer service focus to deliver great products and experiences.
• Basic understanding of finances and P&L concepts.
• Ownership mindset to take responsibility for outcomes.

Responsibilities

• Oversee day-to-day restaurant operations and team.
• Deliver fast, friendly service with a clean, welcoming environment.
• Maintain high standards for cleanliness, equipment, and safety.
• Understand and manage the restaurant's Profit and Loss (P&L).
• Ensure compliance with laws, brand standards, and Mitra policies.

Skills

Servant Leader

Mentor and Coach

Learner Mindset

Customer Service Focused

Financial Acumen

Ownership Mindset

Job description

Mitra QSR is seeking a Restaurant General Manager to lead operations, people, and guest experiences with a focus on service, quality, and efficiency.

You will coach and mentor a diverse team, oversee daily activities, and ensure a clean, safe, and welcoming environment while upholding Mitra culture and brand standards. This role offers growth opportunities within a family-oriented company.