Restaurant General Manager - Sassetta

Highgate; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading real estate investment and hospitality management company is seeking a Restaurant General Manager for The Joule Dallas. The role emphasizes operational oversight in a boutique hotel environment, focusing on profitability, high service standards, and effective team management.

Qualifications

• 4-5 years of experience in a similar role.
• Ability to analyze complex information and data.
• Knowledge of F&B preparation and regulations.

Responsibilities

• Oversee all aspects of F&B outlet operations.
• Manage employee retention and quality service.
• Ensure compliance with Forbes standards.

Skills

Communication

Problem Solving

Leadership

Customer Service

Job description

Position: Restaurant General Manager at The Joule Dallas, TX

Company Overview: Highgate is a leading real estate investment and hospitality management company with a strong presence in major U.S. gateway cities and expanding internationally. The company specializes in developing and managing a diverse portfolio of hotels with a focus on innovation and digital acumen.

Location: The Joule, Dallas, TX

About The Joule: Built in the 1920s, this neo-Gothic landmark was originally the Dallas National Bank. It has been transformed into a Forbes four-star boutique hotel, serving as a cultural and dining destination in downtown Dallas.

Role Overview: The Restaurant General Manager oversees all aspects of the F&B outlet operations, ensuring profitability, high-quality service, and product standards. Responsibilities include marketing, employee retention, budget management, and maintaining high service standards.

Responsibilities:

• Communicate effectively with staff and guests in a friendly, courteous manner.
• Listen to and resolve employee and guest concerns.
• Manage multiple tasks and departmental priorities.
• Attend meetings and training sessions.
• Maintain attendance and personal appearance standards.
• Ensure compliance with Forbes standards and regulations.
• Identify and address operational issues proactively.
• Maintain confidentiality of sensitive information.
• Collaborate with various departments to support restaurant success.
• Perform additional duties as assigned.

Qualifications:

• 4-5 years of experience in a similar role.
• Ability to analyze complex information and data.
• Warm and friendly demeanor.
• Knowledge of employment laws, F&B preparation, health, and liquor regulations.
• Ability to work long hours when needed.
• Physical ability to exert up to 50 pounds of force occasionally.