Restaurant General Manager – Salt + Ash

Hawks Cay; Duck Key (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Benefits package

401(k) plan

Paid time off

Wellness program

Employee meals

Discounts

Housing assistance

Job summary

Hawks Cay Resort in Marathon, FL, seeks a Restaurant General Manager to lead Salt + Ash and the full restaurant team, delivering refined, guest‑driven service.

You will oversee reservations, service flow, menu execution, and seasonal offerings, while driving revenue, cost control, and staff development.

This role requires 3–5 years in luxury resort dining, a hospitality degree, and a hands‑on leadership style focused on humility, teamwork and guest satisfaction.

Qualifications

• Minimum 3–5 years as a Restaurant General Manager or Assistant GM in a high‑volume, upscale setting.
• Strong track record in driving financial results and guest satisfaction.
• Knowledge of wine programs, POS systems, and inventory management.

Responsibilities

• Lead, coach, and develop the full restaurant team including managers and staff.
• Oversee reservations, seating, service flow, and guest satisfaction scores.
• Manage daily operations, opening/closing, inventory, ordering, and compliance.
• Drive revenue, labor, and cost controls; monitor P&L and budgeting.
• Partner with People & Culture on recruiting, training, scheduling, and retention; visa programs support.
• Promote Salt + Ash through marketing, partnerships, and special events.
• Ensure health, safety, and brand standards are upheld; oversee loss prevention.

Skills

Leadership

Guest service excellence

Financial results

Team building

Evening/weekend flexibility

Education

Bachelor's degree in Hospitality Management or related

Equivalent experience

Tools

Delphi/Toast POS

Inventory management

Job description

Hawks Cay Resort
61 Hawks Cay Blvd
Marathon, FL 33050, USA

Description

Key Responsibilities

• Leadership & Team Management: Lead, coach, and develop the full restaurant team (including Assistant Managers, Supervisors, Servers, Hosts, Bartenders, and support staff). Foster a culture of humility, teamwork, guest focus, and continuous improvement.
• Guest Experience: Ensure every guest receives refined, attentive, and personalized service. Oversee reservations, seating, service flow, and problem resolution to achieve top-tier guest satisfaction scores (TripAdvisor, Google, OpenTable, etc.).
• Operations: Manage daily operations including opening/closing procedures, inventory, ordering, maintenance, and compliance with health, safety, and food‑handling standards. Collaborate closely with the Executive Chef, Sous Chefs, and culinary team on menu execution, specials, and seasonal offerings.
• Financial Performance: Achieve or exceed revenue, cost of goods, labor, and profit targets. Monitor sales, expenses, budgets, and P&L statements. Implement strategies to optimize pricing, upselling, private events, and revenue opportunities.
• Staffing & Recruiting: Partner with People & Culture on full‑cycle recruiting, hiring, training, scheduling, and retention. Conduct performance reviews, coaching, and disciplinary actions as needed. Support visa programs (e.g., J1, H2B) and local talent pipelines.
• Marketing & Partnerships: Promote Salt + Ash through social media, local partnerships, resort cross‑promotions, and special events. Work with Sales & Catering on private dining and group bookings.
• Compliance & Standards: Maintain all health department, OSHA, liquor control, and brand standards. Oversee loss prevention, inventory controls, and accurate reporting.

Qualifications & Requirements

• Experience: Minimum 3–5 years as a Restaurant General Manager or Assistant GM in a high‑volume, upscale or fine‑dining restaurant (luxury resort/hotel experience strongly preferred).
• Skills: Proven track record in driving financial results, exceptional guest service, and team leadership. Strong knowledge of food & beverage operations, wine‑beverage programs, POS systems (e.g., Delphi, Toast, or similar), and inventory management.
• Education: Bachelor's degree in Hospitality Management, Business, or related field preferred (or equivalent experience).
• Personal Attributes: Passion for coastal/Florida cuisine, strong communicator, hands‑on leader, flexible with evenings, weekends, and holidays. Must embody humility and a guest‑first mindset.
• Keys‑Specific: Must live in or be willing to relocate to the Florida Keys area. Valid driver's license and reliable transportation.

What We Offer

• Comprehensive benefits package including employer‑subsidized Medical, Dental, and Vision Insurance
• 401(k) Savings Plan with competitive matching
• Paid Time Off, holidays, and potential paid parental leave
• Health & wellness benefits, training, and professional development opportunities through EOS Hospitality leadership programs
• Resort perks including meals during shifts, employee discounts, sister property hotel discounts, and housing assistance where available

Hawks Cay Resort is an Equal Opportunity Employer (EOE). We recruit, employ, train, compensate, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other basis protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.