Restaurant General Manager — Lead Service & Growth

IRMG GROUP; Pittsburgh (Allegheny County); On-site; USD 55,000 - 60,000; Full time

Job summary

IRMG GROUP is seeking a General Manager for Popeyes at Ross Park Mall in Pittsburgh. You will oversee daily restaurant operations, ensure efficiency and compliance with standards in product prep, customer service, maintenance, and inventory. You will recruit and retain staff while maintaining financial accountability and delivering top-quality products and service.

The role emphasizes teamwork, customer experience, and maintaining a clean, safe, and welcoming environment in a fast-paced setting.

Qualifications

• People-oriented and enjoys meeting others.
• Team player who collaborates effectively.
• Understands how to deliver great customer service.
• Strong focus on quality and pride in work.
• Willing to learn new things.
• Comfortable with cash-handling and store safety.
• Remains cool in a fast-paced environment.
• Maintains a clean and organized workspace.
• Excellent communication skills.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and service quality.
• Ensure compliance with company standards across all areas: product prep, customer relations, maintenance, inventory.
• Lead and recruit store-level staff; focus on retention.
• Manage financial accountability to support performance goals.
• Deliver high-quality products and exceptional service to customers.
• Perform additional duties as needed.

Job description

IRMG GROUP is seeking a General Manager for Popeyes at Ross Park Mall in Pittsburgh. You will oversee daily restaurant operations, ensure efficiency and compliance with standards in product prep, customer service, maintenance, and inventory. You will recruit and retain staff while maintaining financial accountability and delivering top-quality products and service.

The role emphasizes teamwork, customer experience, and maintaining a clean, safe, and welcoming environment in a fast-paced setting.