Restaurant General Manager — Lead Ops & Team

Landed; Buffalo (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Up to 15% bonus potential

Free meals

401k with company matching after a I-w

Job summary

Five Guys in Buffalo, NY, seeks a General Manager to oversee daily restaurant operations, ensure quality prep, delivery, and service, and manage inventory and safety. You will lead hiring, training, and development of staff while upholding financial accountability and company standards.

The role requires hands-on leadership, excellent communication, and the ability to thrive in a fast-paced kitchen environment. A strong culture of teamwork is emphasized.

Qualifications

• 18+ years old
• NY: Level 1 Serve Safe Certification
• 3+ years of management experience
• Hands-on and multi-tasking
• People & Leadership skills
• Excellent communicator
• Integrity: honesty and reliability
• Ability to read, write, speak, and understand basic English

Responsibilities

• Direct daily restaurant operations and ensure quality across prep, delivery, and service.
• Manage inventory, maintenance, and safety standards.
• Lead recruiting, training, and retention of team members.
• Ensure financial accountability and compliance with company standards.

Skills

Leadership

Operations Mgmt

Communication

Integrity

Multi-tasking

People skills

Job description

Five Guys in Buffalo, NY, seeks a General Manager to oversee daily restaurant operations, ensure quality prep, delivery, and service, and manage inventory and safety. You will lead hiring, training, and development of staff while upholding financial accountability and company standards.

The role requires hands-on leadership, excellent communication, and the ability to thrive in a fast-paced kitchen environment. A strong culture of teamwork is emphasized.