Restaurant General Manager — Lead Fast-Food Excellence & Growth

TICE Chicken Holdings, LLC - AL; Gurley (AL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Retirement savings plans

Paid time off

Career advancement opportunities

Employee discounts

Training and development

Job summary

Popeyes is seeking a Restaurant General Manager to oversee daily operations, ensure exceptional customer service, and uphold food quality, cleanliness, and efficiency. You will lead a team, provide guidance and training, and contribute to the restaurant’s overall success.

Responsibilities include managing all aspects of operations, ensuring compliance with standards, training staff, controlling costs, maintaining health and safety, and driving sales through customer engagement and promotional

Qualifications

• Proven leadership experience in restaurant management.
• Strong communication and interpersonal skills.
• Solid knowledge of food safety and sanitation regulations.
• Experience managing budgets, costs, and inventories.
• Ability to manage a fast-paced environment and resolve issues.
• Willingness to work evenings, weekends, and holidays.
• High school diploma or equivalent required; hospitality/business certifications are a plus.

Responsibilities

• Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
• Ensure compliance with Popeyes operational standards, policies, and procedures.
• Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
• Monitor and control food and labor costs to optimize profitability.
• Conduct regular inventory checks, order supplies, and manage stock levels.
• Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement marketing and promotional activities to drive sales and increase customer engagement.
• Develop and implement strategies to improve operational efficiency and maximize productivity.
• Collaborate with regional and corporate management to achieve business objectives.

Skills

Leadership

Communication skills

Food safety knowledge

Budgeting/financial management

Decision making under pressure

Flexibility with shifts

Education

High school diploma or equivalent

Job description

Popeyes is seeking a Restaurant General Manager to oversee daily operations, ensure exceptional customer service, and uphold food quality, cleanliness, and efficiency. You will lead a team, provide guidance and training, and contribute to the restaurant’s overall success.

Responsibilities include managing all aspects of operations, ensuring compliance with standards, training staff, controlling costs, maintaining health and safety, and driving sales through customer engagement and promotional