Restaurant General Manager: Growth, Leadership & Guest Experience

McAlister's Deli | MidSouth Hospitality; Gallatin (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

McAlister’s Deli is seeking an energetic, guest-focused General Manager to set the tone for the restaurant, lead a team committed to great service, and drive performance through strong operational execution and clear communication.

If you have high integrity, high energy, and an ownership mindset, we’d love to talk. You’ll guide daily operations, own the guest experience, and uphold health and safety standards in a fast-paced environment.

Qualifications

• Must be able to perform all job functions safely.
• Provide outstanding customer service.
• Lead and direct staff effectively and professionally.
• Meet company performance standards and expectations.
• Participate in all company training and orientations, which may include overnight travel.
• Work assigned schedules and required shifts.
• Lift at least 40 pounds and have the physical ability to perform necessary management job functions.

Responsibilities

• Ownership mentality: lead by example and drive restaurant forward with accountability.
• Problem-solving mindset: apply rational principles to solve practical problems.
• Financial leadership: understand restaurant financial goals and work to achieve them while maintaining guest experience.
• Operational standards: maintain cleanliness and safety standards per DoH and MidSouth Hospitality.
• Team communication: effectively communicate goals to employees and coach them to succeed.

Skills

Leadership

Customer service

Team coaching

Profitability mindset

Job description

McAlister’s Deli is seeking an energetic, guest-focused General Manager to set the tone for the restaurant, lead a team committed to great service, and drive performance through strong operational execution and clear communication.

If you have high integrity, high energy, and an ownership mindset, we’d love to talk. You’ll guide daily operations, own the guest experience, and uphold health and safety standards in a fast-paced environment.