General Manager

McAlister's Deli | MidSouth Hospitality; Gallatin (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

McAlister’s Deli is seeking an energetic, guest-focused General Manager to set the tone for the restaurant, lead a team committed to great service, and drive performance through strong operational execution and clear communication.

If you have high integrity, high energy, and an ownership mindset, we’d love to talk. You’ll guide daily operations, own the guest experience, and uphold health and safety standards in a fast-paced environment.

Qualifications

• Must be able to perform all job functions safely.
• Provide outstanding customer service.
• Lead and direct staff effectively and professionally.
• Meet company performance standards and expectations.
• Participate in all company training and orientations, which may include overnight travel.
• Work assigned schedules and required shifts.
• Lift at least 40 pounds and have the physical ability to perform necessary management job functions.

Responsibilities

• Ownership mentality: lead by example and drive restaurant forward with accountability.
• Problem-solving mindset: apply rational principles to solve practical problems.
• Financial leadership: understand restaurant financial goals and work to achieve them while maintaining guest experience.
• Operational standards: maintain cleanliness and safety standards per DoH and MidSouth Hospitality.
• Team communication: effectively communicate goals to employees and coach them to succeed.

Skills

Leadership

Customer service

Team coaching

Profitability mindset

Job description

General Manager

At McAlister’s Deli, people come for fresh tastes, fast, friendly service, and a welcoming place they can enjoy—whether they’re grabbing a meal to go or settling in to stay awhile. We’re looking for an energetic, guest-focused leader to help deliver that experience every day.

As General Manager, you’ll set the tone for the restaurant, lead a team that’s proud of great service, and help drive performance through strong operational execution, clear communication, and an ownership mindset. If you’re high-integrity, high-energy, and motivated by growth, we’d love to talk with you.

General Job Requirements

• Must be able to perform all job functions safely.




• Ability to provide outstanding customer service.




• Ability to lead and direct staff effectively and professionally.




• Must meet company performance standards and expectations.




• Must participate in all company training and orientations, which may include overnight travel.




• Must be able to work assigned schedules and required shifts.




• Must be able to lift at least 40 pounds and have the physical ability and stamina to perform necessary management job functions.

Specific Job Requirements

• Ownership mentality: You take pride in results, lead by example, and move the restaurant forward with accountability.




• Problem-solving mindset: Ability to apply rational principles to solve practical problems involving multiple variables.




• Financial leadership: Understand restaurant financial goals and work to achieve them while maintaining exceptional guest experience.




• Operational standards: Maintain restaurant cleanliness and safety standards aligned with the Department of Health and MidSouth Hospitality.




• Team communication: Effectively communicate goals to employees and coach them to find the best way to succeed.

About MidSouth Hospitality

MidSouth Hospitality, Inc. is the newest McAlister’s Deli franchisee in Tennessee. While our company is young, our management team brings more than 30 years of combined McAlister’s experience. We have aggressive development plans for the Middle Tennessee market, and we’re building a strong culture that recognizes great effort, rewards outstanding leadership, and supports work/life balance.

We’re only as good as the people on our team. We’re looking for smart, goal-oriented leaders who bring integrity, energy, and an ownership mindset—and who want to help us grow.

Come lead with purpose. If you’re ready to create a great guest experience and build a strong team,