Restaurant General Manager

RH; Yountville (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

RH Hospitality, renowned for blending home and hospitality within our Design Galleries, seeks a seasoned Dining Leader to shape an elevated dining program on-site in California. You will recruit, coach, and develop a high-performing team while upholding RH standards and guest satisfaction.

As a strategic leader, you will drive labor and sales targets, oversee onboarding, and collaborate with Culinary and Gallery Leadership to deliver a seamless, immersive guest experience across RH locations.

Qualifications

• 5+ years of leadership experience in a high-volume, full-service restaurant or equivalent experience
• Expertise in leading financial performance, including labor and food costs, inventory controls
• Proficiency in Microsoft Excel, Inventory Management systems, Micros Point of Sale, and email communication
• Proven ability to work autonomously, making strategic decisions, and collaborating across leadership
• Candidates must have legal authorization to work in the country where applying
• Flexibility to work weekends, holidays, and variable shifts

Responsibilities

• Lead and develop Team Members and Leaders with coaching and training to uphold RH dining room standards
• Define strategic direction of dining team including recruitment, hiring and onboarding
• Cultivate a service-driven culture ensuring elevated guest experiences
• Uphold quality and safety standards and ensure regulatory compliance
• Drive labor and sales goals and analyze financial reporting to maximize revenue
• Collaborate cross-functionally with Culinary and Gallery Leadership across the organization

Skills

Leadership

Financial acumen

Excel

Inventory systems

Micros POS

Autonomy

Cross-functional

Work authorization

Flexibility

Tools

Microsoft Excel

Inventory Management systems

Micros POS

Email communication

Job description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

YOUR RESPONSIBILITIES

• Lead and develop Team Members and Leaders with a people-first mindset by providing ongoing coaching, structured training and in-the-moment guidance to uphold RH’s dining room service standards and support professional growth
• Define and guide the strategic direction of the dining team by overseeing recruitment, hiring and onboarding to build a high-performing team aligned with RH’s vision and service standards
• Cultivate a service-driven culture by driving the strategic direction of dining room operations, ensuring a seamless and elevated guest experience
• Own and optimize operational excellence by upholding quality and safety standards, ensuring compliance with regulations, and proactively addressing opportunities for improvement
• Serve as a brand ambassador and resource for guests, Leaders and Team Members, fostering meaningful connections and a hospitality experience that is both personal and immersive
• Drive financial performance by setting labor and sales goals, analyzing financial reporting and implementing strategies to maximize revenue and profitability
• Collaborate cross-functionally with Culinary and Gallery Leadership - both on property and across the global organization - to amplify the success of RH Hospitality

OUR REQUIREMENTS

• 5+ years of leadership experience in a high-volume, full-service restaurant or an equivalent combination of education and experience
• Expertise in leading financial performance, including labor and food costs, inventory controls, and strategic resource planning
• Proficiency in Microsoft Excel, Inventory Management systems, Micros Point of Sale (or equivalent), and email communication
• Proven ability to work autonomously, making strategic decisions, and collaborating across all levels of leadership
• Candidates must have legal authorization to work in the country in which they are applying at the time of application
• Flexibility to work weekends, holidays, and variable shifts as needed

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
• Work standing and walking for extended periods of time