Restaurant Manager

RH; Oak Brook (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

RH is seeking a passionate Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will partner with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience.

The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment, excels at developing others, and leads with a strategic mindset and hands-on

Qualifications

• 3+ years of hospitality leadership experience in a high-volume, full-service setting.
• Proven ability to manage financial performance including labor and food costs.
• Proficiency with Microsoft Excel, inventory systems, Micros POS, and email communication.

Responsibilities

• Lead and develop Team Members with structured training and guidance to uphold RH dining room service standards.
• Partner with Hospitality Leader to shape service strategy, including recruiting, onboarding, and building a high-performing team.
• Drive operational excellence by enforcing quality and safety standards and ensuring compliance.
• Engage with guests and Team Members to create a seamless experience.
• Assist in driving RH’s financial vision through labor and sales performance analysis and revenue-increasing practices.
• Create strategic team schedules to optimize the business and client experience.
• Assume leadership in the absence of the Hospitality Leader.

Skills

Leadership

Hospitality management

Team development

Financial acumen

Autonomous decisions

Communication

Tools

Microsoft Excel

Inventory Management systems

Micros POS

Email tools

Job description

RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands‑on approach.

YOUR RESPONSIBILITIES

• Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH’s dining room service standards and support their professional growth
• Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH’s vision
• Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
• Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
• Support the Hospitality Leader with driving RH’s financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
• Create strategic team schedules to optimize our business while also elevating our client experience
• Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment

OUR REQUIREMENTS

• 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
• Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
• Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
• Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
• Candidates must have legal authorization to work in the country in which they are applying at the time of application
• Flexibility to work weekends, holidays, and variable shifts as needed

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
• Work standing and walking for extended periods of time