Restaurant General Manager

Long John Silver's, LLC; Waxahachie, Northern (TX, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Long John Silver's, LLC in Waxahachie, TX is seeking a Restaurant General Manager to oversee daily operations, ensure food safety, maintain standards, manage staff and inventory, and drive guest satisfaction.

The RGM will recruit and develop team members, handle scheduling, financial accountability, and local marketing initiatives while ensuring a clean, safe dining environment and strong financial performance.

Qualifications

• Ability to work a minimum of 50 hours per week, including evenings and weekends.
• An associate’s degree or equivalent, and at least one year of related experience or training.
• Ability to read, write, and interpret safety rules, operating instructions, and manuals.
• Ability to promote a positive team atmosphere; opportunities for growth and development.
• Must have a valid driver’s license.

Responsibilities

• Address and resolve guest inquiries and concerns.
• Engage with guests in a positive manner to promote guest satisfaction.
• Recruit, hire, develop and motivate team members; manage work schedules.
• Maintain a safe, clean, and well-functioning restaurant environment.
• Ensure proper storage, handling, preparation, and presentation of ingredients and menu items.
• Maintain local marketing programs to grow sales.
• Oversee administrative duties such as timekeeping, inventory, cash handling and sales reporting.

Skills

50+ hours per week

Team leadership

Driver's license

Growth mindset

Education

Associate degree or equivalent

Job description

Description

RESTAURANT GENERAL MANAGER

The Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

The successful RGM is able to:

• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Maintain a local marketing program that will continue to grow sales.
• Manage administrative responsibilities such as employee time keeping, inventory management, cash handling and sales reporting.

Physical Demands/Working Conditions:

While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Requirements

Minimum Requirements:

• Ability to work minimal 50 hrs/wk; including evenings and weekends.
• An associate’s degree or equivalent, and at least one (1) year related experience and/or training.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver’s license.