Restaurant General Manager

Popeyes; Town of Webster (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Meal discounts

Job summary

Popeyes in Webster, NY is seeking a highly skilled Restaurant General Manager to lead daily operations, develop a strong team, and drive restaurant performance in a fast-paced, team-focused environment.

You will have opportunities for career growth, bonuses, and employee discounts as you build a positive culture and deliver exceptional guest experiences in this iconic brand with decades of culinary tradition.

Qualifications

• Proven experience leading restaurant operations and teams.
• Ability to manage labor, food cost, and sales effectively.
• Demonstrated ability to coach managers and uphold high standards.
• Strong organizational skills and ability to thrive in a fast-paced setting.
• Excellent communication with staff, guests, and leadership.

Responsibilities

• Lead daily restaurant operations focusing on sales, labor, food cost, guest satisfaction, and team performance
• Execute local store marketing initiatives to build community presence and grow sales
• Recruit, hire, train, and retain talented team members and restaurant leaders
• Build a positive restaurant culture through coaching and team-first leadership
• Ensure food quality, safety, and brand standards are consistently met
• Manage inventory, sales forecasting, and labor scheduling to maximize profitability
• Handle guest concerns promptly and professionally
• Maintain cleanliness, equipment, and compliance with health and safety regulations
• Partner with District Manager on staffing, training, and performance goals

Skills

Restaurant leadership

Operations management

Team development

Guest service

Communication skills

Job description

Opening for a Highly Skilled, Dynamic Restaurant General Manager

Are you looking for a fun and loving work environment where you can lead a passionate team to success? Do you want a role that offers real ownership and the chance to grow your leadership skills in a delicious, fast-paced setting?

Join Popeyes, a brand with over 50 years of culinary tradition and a unique New Orleans-style menu that delights millions worldwide. As a highly motivated Restaurant General Manager, you will lead daily operations, develop a strong team, and drive restaurant performance while enjoying competitive pay, bonuses, and employee discounts. This is your chance to build a positive, enthusiastic culture and advance your career in the food & beverage industry.

Key Responsibilities

• Lead daily restaurant operations focusing on sales, labor, food cost, guest satisfaction, and team performance
• Execute local store marketing initiatives to build community presence and grow sales
• Recruit, hire, train, and retain talented team members and restaurant leaders
• Build a positive restaurant culture through coaching and team-first leadership
• Ensure food quality, safety, and brand standards are consistently met
• Manage inventory, sales forecasting, and labor scheduling to maximize profitability
• Handle guest concerns promptly and professionally
• Maintain cleanliness, equipment, and compliance with health and safety regulations
• Partner with District Manager on staffing, training, and performance goals

Qualifications

• Experienced restaurant leader with strong operations and people-management skills
• Comfortable managing all aspects of restaurant performance including labor, food cost, and sales
• Effective coach capable of developing managers and fostering high standards
• Organized, accountable, and thrives in a fast-paced environment
• Excellent communication skills with team members, guests, and leadership
• Flexible availability including days, nights, weekends, and holidays
• Physically able to meet job demands including lifting up to 50 lbs
• Eligible to work in the United States and meet minimum age requirements

Schedule & Compensation

• Full-time, salaried position with a typical schedule including 10-hour shifts, nights, weekends, and holidays
• Competitive salary with bonus opportunities
• Paid time off and employee meal discounts

Growth & Development Opportunities

• Clear path to advance into District Manager and higher leadership roles
• Leadership development through hands-on coaching and operational support
• Opportunity to build and lead a strong, enthusiastic team

Founded in 1972, Popeyes has more than 40 years of history and culinary tradition. Popeyes owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans-style fried chicken that has now made the brand famous throughout the world. Popeyes culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world.