Restaurant General Manager

Taco Bell; Town of Queensbury (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible

Dental insurance

Health insurance

Vision insurance

Job summary

A leading fast-food restaurant in Town of Queensbury seeks a Restaurant General Manager to oversee operations and manage staff. The ideal candidate will ensure customer satisfaction and maintain high food quality. Responsibilities include handling payroll, managing staff performance, and addressing HR issues. Required skills include strong leadership, excellent communication, and experience with financial accountability. This position offers benefits like 401(k), paid time off, and health insurance.

Qualifications

• Self-motivated, ambitious and outgoing personality.
• Excellent customer service and communication skills.
• Proven record of managing P&L responsibilities.

Responsibilities

• Oversee day-to-day operations and ensure staff responsibilities are fulfilled.
• Maintain safe working conditions for staff and customers.
• Resolve customer complaints professionally.
• Ensure compliance with cash, inventory, and labor policies.
• Manage payroll processes and communications with payroll department.

Skills

Self-motivated

Excellent team-based leadership

Customer service skills

Verbal and written communication

P&L accountability

Basic computer proficiency

Ability to lead by example

Job description

Description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Our Restaurant General Manager (RGM) will take hands‑on responsibility for the day‑to‑day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.

Benefits

• 401(k) with company matching
• Paid time off
• Bonus eligible position
• Dental insurance
• Health insurance
• Vision insurance

Role

• Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
• Addressing and resolving customer complaints quickly and professionally
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
• Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
• Taking an entrepreneurial "ownership" approach to the management of your restaurant
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office

Requirements

• Self‑motivated, ambitious and outgoing
• Excellent team‑based leadership skills
• Excellent customer service, verbal and written communication skills
• Proven track record of P&L accountability
• Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
• Basic computer proficiency, particularly email and laptop
• Background checks are run on all management employees
• Must have a reliable transportation