Restaurant General Manager

Taco Bell; City of Cortland (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Job summary

A popular fast-food franchise is seeking a Restaurant General Manager in Cortland, NY. You will be responsible for overseeing day-to-day restaurant operations and managing staff, ensuring high product quality and customer service. The ideal candidate will possess excellent leadership skills, be self-motivated, and have a proven track record in P&L accountability. Benefits include a 401(k) with matching, health and dental insurance, and paid time off.

Qualifications

• Must have reliable transportation.
• Background checks are required for management employees.
• Basic computer proficiency is required.

Responsibilities

• Ensure staff perform their duties effectively and serve quality food.
• Maintain a safe environment for team members and customers.
• Address customer complaints professionally.
• Follow cash and inventory policies diligently.
• Handle HR issues, including disciplinary actions.
• Manage payroll and ensure accurate hours are recorded.

Skills

Team-based leadership

Customer service

Communication skills

Self-motivation

P&L accountability

Job description

Description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Our Restaurant General Manager (RGM) will take hands‑on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.

Benefits

• 401(k) with company matching
• Paid time off
• Bonus eligible position
• Dental insurance
• Health insurance
• Vision insurance

Role

• Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
• Addressing and resolving customer complaints quickly and professionally
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
• Handling difficult HR issues as they arise, including disciplinary write‑ups and terminations
• Taking an entrepreneurial "ownership" approach to the management of your restaurant
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office

Requirements

• Self-motivated, ambitious and outgoing
• Excellent team-based leadership skills
• Excellent customer service, verbal and written communication skillsProven track record of P&L accountability
• Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
• Basic computer proficiency, particularly email and laptop
• Background checks are run on all management employees
• Must have a reliable transportation