Restaurant General Manager

Taco Bell; Thomasville (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

4 weeks' vacation and PTO

Free bachelor’s degree

Scholarship programs and tuition reimb

Career advancement and professional开发

Medical benefits from day 1

Health and wellness programs

401k with 6% match

Perks! Discounts on mortgages, cars, 4

Free meals

Job summary

The Restaurant General Manager at Taco Bell in Thomasville, NC leads a dynamic team, recruits and trains crew, and sets high standards for service and quality. You will drive a culture of excellence and equity, while guiding the team to promotions and successful careers.

You’ll manage budgets, analyze financial performance, optimize schedules, coach for performance, and ensure food safety and brand standards are upheld every day.

Qualifications

• 5 years in restaurant or retail management with a strong people management track record.
• Proven ability to improve performance via P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional written and verbal communication skills.
• Strong understanding of restaurant maintenance programs.
• Champions Taco Bell's culture, equity, inclusion and belonging.

Responsibilities

• Recruit, onboard, and conduct orientations for Team Members and Shift Leads.
• Develop a comprehensive training plan and mentor managers and trainers.
• Recognize and reward outstanding performance and foster equity and belonging.
• Address and resolve conflicts to maintain a positive environment.
• Personally engage with customers and swiftly resolve issues.
• Strategically schedule staff and coach on CHAMPS standards and product rollout.
• Analyze financial performance, manage the budget, and maximize profitability.
• Stay informed about competitors and strive to exceed standards (digital presence, loyalty).
• Lead product rollout meetings to ensure successful implementation.

Skills

P&L analysis

People management

Recruiting

Training & development

Customer service

Communication

Change management

Equity & inclusion

Budgeting

Job description

Restaurant General Manager

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 4 weeks' vacation and additional Paid Time Off
• Free bachelors degree
• Scholarship programs and tuition reimbursement for continuing education
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals

The range for this role is $65,000-85,000/year. Compensation may vary based on geographic location and experience.