Restaurant General Manager

Popeyes-01d9eb60; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Daily pay

Paid time off

Health insurance

401(k) retirement

Growth opportunities

Shift meal

Job summary

Popeyes Tampa seeks an experienced Restaurant General Manager to lead a fast-paced team and deliver memorable guest experiences. You will drive service quality, oversee training, and ensure efficient kitchen and BOH operations in a high-volume setting.

The role emphasizes team leadership, cost control, scheduling, and maintaining brand standards while growing the team’s potential and delivering exceptional guest satisfaction.

Qualifications

• Strong attention to detail and a passion for food quality and presentation.
• Ability to work effectively in a team environment and communicate clearly with team members in a fast-paced environment.
• Previous experience in a kitchen or food service environment is preferred but not required.
• Ability to stand on your feet for a minimum of 4 hours and up to 8-10 hours.
• Willingness to work weekends, holidays, and flexible shifts.
• Working Hours: Works up to 45-50 hours per week.

Responsibilities

• Lead training and execution of KARS, batter fry, prep, sandwich, and baking procedures.
• Onboard new team members, interview, select, and review Wisely pay card, uniforms and schedules.
• Keep BOH neat, clean, and organized with supermarket appearance.
• Plan production and respond to FOH requests for product; manage yields.
• Review daily sales, labor, SOS, rSuccess, ACR, discounts, voids, and deletions; manage weekly food orders and forecasts.
• Maintain proper BOH closing procedures and safety standards.

Skills

Attention to detail

Team communication

Fast-paced work

Motivation to learn

Job description

Pulse is seeking a Restaurant General Manager to lead our team! You will be responsible for providing

customers with a memorable fast food dining experience. The Restaurant Manager is passionate about

providing Guests with the best experience possible. Must be committed to contributing to the collaborative

spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.

Essential Duties and Responsibilities

Training and Execution:

• Service KARS
• Batter Fry, Prep, Sandwich, and Baking procedures
• Onboarding of new Team Members includes Interviewing, selection, and review of Wisely pay card,
• uniforms, and training schedule
• BOH neat, cleaned, and organized with supermarket appearance
• Production Planning
• Production team echoes FOH requests for product
• Build-to and Yields
• Filtering and Boil-out of fryer procedures “The Bonafide Chicken.”

Administrative Work:

• Daily review of the previous day – sales, labor, SOS, rSuccess, ACR, discounts, voids, overrings, and
• deletes
• Weekly food orders based on forecasted sales
• Weekly review of food cost purchases on Monday
• Weekly forecasted sales & schedules reviewed with the Service Manager by Wednesday at 5 pm
• Weekly schedules posted in a restaurant by EOD Thursday once approved by DM
• Ensure the Production Team is up to date on the PA
• Complete Manager and Production team reviews
• Weekly Seasoning levels to ensure a minimum of 24-hour marination of chicken
• Management goal setting, all shift execution.

Follow Up:

• Communicates with the Service Manager regarding ongoing issues with the team
• Outside Maint: back door, dumpster, drive-thru pads, below drive-thru window
• Prep, batter fry, and dish areas are neat, clean, and organized with shelving in supermarket
• appearance
• Walk-in cooler and freezer are neat, clean, and organized, with shelving in supermarket appearance
• Grow Sales, Transactions and Check Average
• Grow profitability through managing the P&Ls
• Ensures Zenput is being utilized. All tasks completed in Zenput
• Manager Meetings/Team Meetings performed periodically
• Team Member reviews are being completed
• Develop a bench for future managers; at least two employees on the Pros Team
• Training strategies in place/monitor Popeyes Academy average completions
• Placing nonfood orders adhering to the declining budget
• Ensure overall restaurant image is upheld
• Proper BOH closing procedures
• Owning the community
• Staffing levels

Requirements:

• Strong attention to detail and a passion for food quality and presentation.
• Ability to work effectively in a team environment and communicate clearly with team members in a
• fast-paced environment.
• Previous experience in a kitchen or food service environment is preferred but not required.
• Ability to stand on your feet for a minimum of 4 hours and up to 8-10 hours.
• Capable of reaching overhead, bending, lifting, pushing and pulling up to 50 lbs without assistance.
• Willingness to work weekends, holidays, and flexible shifts
• Motivation to learn and follow directions.
• Black Dress Pants and Non-Slip Shoes: Provide your own attire for a professional appearance and
• safety in the workplace.
• Working Hours: Works up to 45-50 hours per week.

Work Environment:

• Fast-paced restaurant setting
• Exposure to kitchen equipment and cleaning chemicals
• May involve working in hot or cold conditions

Benefits:

• Competitive Pay and Bonus Opportunities
• Daily Pay & Electronic Pay
• Paid Time Off + Paid Thanksgiving & Christmas Holidays
• Discounts and Perks
• Shift Meal
• Health insurance: Medical, Dental & Vision
• 401 K/ Retirement
• Fun and Fast-Paced Work Environment
• Opportunities for Growth and Advancement

Location: 4723 - Hillsborough - Tampa

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.