Restaurant General Manager

DeVita & Hancock Hospitality; Smyrna (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

A global family-owned pizza chain is seeking a Restaurant General Manager. The role involves supervising staff, ensuring customer satisfaction, and achieving sales goals. Candidates will need strong leadership skills and experience in restaurant management to effectively manage daily operations.

Qualifications

• Experience managing restaurant operations required.
• Strong leadership and teamwork skills needed.
• Ability to troubleshoot operational problems is favorable.

Responsibilities

• Builds and supervises a team to achieve customer satisfaction.
• Motivates and directs colleagues during shifts.
• Responsible for building sales and controlling costs.

Skills

Leadership

Customer Satisfaction

Problem Solving

Job description

About the job Restaurant General Manager

Our Client is a global family-owned pizza chain with franchise and company-owned stores in each of the 50 U.S. states and at least 26 countries and territories. Our Client is built on a strong foundation of family and fun. They certainly invite you to consider joining their family through one of the available opportunities that we are recruiting for.

The Role of the General Manager:

• Builds and supervises a team that achieves Our Client's goals of customer satisfaction, sales, and profitability and operates the restaurant according to company standards and procedures.
• The Manager receives direction and training from the Owner and/or Area Supervisor.
• During each shift, the Manager motivates, directs, and coaches colleagues to work proficiently at their assigned stations, and then follows up to ensure tasks are completed in a timely manner, according to our Client's procedures.
• The Manager is responsible for supervising all colleagues.
• The Manager will ensure the restaurant is prepared to meet the needs of customers and will work diligently to ensure each customer is satisfied with the service and products they receive.
• The Manager supports the Owner and/or Area Supervisor and is responsible for building sales and controlling costs by using all cost-control tools and processes.
• The Manager also troubleshoots operational problems and finds acceptable solutions.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

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