Restaurant General Manager

Dunkin' Donuts Incorporated; Santa Ana (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth withinthe

Lots of potential for growth within

Job summary

The Dunkin Donuts franchisee is seeking a Restaurant Manager to lead daily operations, ensure outstanding guest experiences, and drive performance through a motivated team.

You will coach staff, schedule rosters, monitor quality and service standards, resolve issues quickly, and maintain a fast, friendly environment. Reliability and hands-on leadership are essential.

Previous fast‑food or quick‑service management experience and strong leadership and communication skills are strongly preferred.

Qualifications

• Must have previous managerial experience in fast food/quick service.
• Strong leadership and customer service skills required.
• Excellent verbal and written communication abilities.
• Ability to train and motivate a diverse team.

Responsibilities

• Oversee daily restaurant operations and guest service.
• Hire, train, and develop staff; schedule shifts.
• Maintain food safety and quality standards; enforce company policies.

Skills

Customer service leadership

Verbal & written communication

Team coaching

Staff scheduling

Conflict resolution

Background check compliant

Job description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again,

Benefits of working for Patel, a Dunkin' Donuts franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Arrives on time
• Great with guests
• Can foresee problems before they occur
• A leader and role model for the employees
• Previous managerial experience strongly preferred
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Must submit to a background check
• Willing to relocate/Work at one of our sister locations?