Manager

Dunkin' Donuts Incorporated; West Pottsgrove (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' Donuts franchisee in Pennsylvania is seeking a Restaurant Manager who puts customers first, drives results, and builds a strong team. If you're a problem solver and can give clear, precise directions, this role is for you.

You will lead store operations, train and mentor staff, ensure fast, friendly service, and maintain high standards. Prior managerial experience and fast food background strongly preferred.

Qualifications

• Previous managerial experience strongly preferred.
• Previous fast food/quick service restaurant experience required.
• Top-notch customer service skills.
• Strong verbal and written communication skills.
• Excellent leadership skills.

Responsibilities

• Lead a customer-focused team to deliver exceptional service.
• Hire, train, and develop team members for strong performance.
• Set clear directions and benchmarks to achieve results.
• Maintain strong guest relations and problem-solving.
• Ensure operations run smoothly with timely scheduling.

Skills

Customer service

Leadership

Team development

Communication

Problem solving

Punctuality

Guest focus

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Arrives on time
• Great with guests
• Can foresee problems before they occur
• A leader and role model for the employees
• Previous managerial experience strongly preferred
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Must submit to a background check