Restaurant General Manager

INTERNATIONAL MARINA GROUP LP in; North Palm Beach (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent marina group is seeking a Restaurant General Manager to oversee daily operations, ensuring exceptional guest experience and effective team management. This role involves managing budgets, staff training, and maintaining health and safety standards within a hospitality-focused environment.

Benefits

Healthcare benefits

401(k)

Paid time off

Relocation opportunities

Qualifications

• 2 years restaurant experience preferred.
• High school diploma required.
• TIPS certification preferred.

Responsibilities

• Manage all business aspects of the restaurant.
• Ensure health and safety protocols are followed.
• Responsible for all staff hiring and training.

Skills

Customer service

Leadership

Budget management

Conflict resolution

Education

High school diploma or equivalent

TIPS certification

Job description

Restaurant General Manager (Food Services)

The Restaurant Manager is responsible for managing all business aspects of the restaurant, leading day-to-day operations, and providing excellent customer service to our members and guests.

Essential Duties and Responsibilities

• Greet all guests in a friendly and welcoming manner.
• Create an atmosphere that allows guests to feel welcome, comfortable, important, and relaxed.
• Manage all business aspects of the restaurant.
• Ensure health and safety protocols are followed.
• Responsible for all staff hiring and training.
• Manage budgets, inventory control, and accounting principles of the business.
• Set and meet goals to ensure guest and staff satisfaction, as well as financial success.
• Diffuse tense situations between patrons or staff to prevent safety or legal issues; eject unruly persons if needed.
• Sustain and optimize profitability, performance, and guest satisfaction.
• Be available to work overtime when required.
• Perform other duties as assigned by the Manager.

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete related training.
• Wear proper personal protective equipment as required.
• Report all accidents, injuries, spills, and near misses immediately.

Technical and Physical Requirements

• High school diploma or equivalent required.
• TIPS certification preferred.
• 2 years restaurant experience preferred.
• Proficient in social media and administrative duties.
• Ability to stand for long periods.
• Ability to bend, stoop, lift, reach, and rotate.
• Ability to lift 50 pounds.

Minimum Soft Skill Qualifications

• Eagerness to engage in a growing, fast-paced, industry-leading company.
• Treat others with dignity and respect.
• Serve others with humility and a positive attitude.
• Demonstrate a bias toward action.
• Communicate effectively and courteously.
• Follow policies and seek improvements.
• Overcome difficulties positively.
• Provide responsive service to teammates and members.
• Put forth extra effort to accomplish duties.
• Make decisions based on data and business understanding.
• Build high-performing teams and support professional development.
• Organize, plan, and manage efficiently.
• Commit to continuous learning and growth.
• Act with integrity and accept feedback.
• Coach teammates through change and lead positively.

The Company

Safe Harbor Marinas, LLC (SHM) is the world's largest owner and operator of marinas. As a fast-growing company, SHM fosters a passionate team led by industry experts to serve the boating community. SHM offers professional training, healthcare benefits, 401(k), paid time off, and relocation opportunities.

SHM is an equal employment opportunity employer, committed to nondiscrimination regardless of race, color, religion, sex, national origin, age, disability, or genetics. For more details, visit https://shmarinas.com/hr-disclosures/.